Bowling and Events Supervisor

Essential Duties

• Provide superior customer service and satisfaction by being constantly visible and readily accessible to our customers.
• Provides customers with bowling tips and techniques.
• Conducts alcohol and age restriction control in accordance with company policies.

Team Management

• Coaches, develops, and effectively manages staff for the Bowling and Events Department.
• Reviews department time sheets for accuracy of hours and overtime.

Sales

• Responsible for the sales and profit projections of the bowling and events department.
• Proactively supports any promotional activities within the store.

Auditing / Compliance

• Audits refund and/or credits against itemized sales from the previous day;
• Audits and tracks special events;
• Creates Daily Audit Report with sales information and auditing discoveries for store management.

Operations / Facility Management

• Affirms that the facility is always clean and organized.
• Ensures satisfactory maintenance, appearance, and condition of assigned facilities.
• Enforces compliance with all local, state, federal regulations and company policy pertaining to safety and loss prevention.
• Complies with all OSHA requirements.

Qualifications

• 2-3 years hospitality management experience, preferably in the entertainment / retail / hospitality industries.

Physical Demands

• Regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces.
• Required to stand and walk for extensive periods of time without breaks during busy times.
• Lifting and/or moving up to 100lbs with assistance is required.

Benefits

• 401(k). 401(k) matching.
• Dental insurance.
• Employee discount.
• Health insurance.
• Paid time off.
• Vision insurance.