Billing & Collections Coordinator

Key Responsibilities

• Prepare, review, and process client invoices in accordance with firm policies and client guidelines
• Collaborate with attorneys and legal staff to ensure accurate billing entries, rates, and matter details
• Manage electronic billing (e-billing) submissions through client portals (e.g., LEDES formats)
• Ensure compliance with client billing requirements, including outside counsel guidelines
• Maintain accurate billing records within 3E (Elite) or equivalent system
• Support audit requests and reporting as needed
• Monitor aging reports and follow up on outstanding invoices
• Identify overdue accounts and contact clients via phone, email, or portals to secure payment
• Communicate professionally with clients regarding billing inquiries, discrepancies, and payment status
• Document all collection activities and maintain organized records
• Investigate short-pays, chargebacks, and discrepancies
• Escalate high-risk accounts to management as needed

Requirements

• High school diploma plus 1–3+ years of experience in e-billing, accounts receivable, or collections (legal industry-specific experience a plus)
• Proficiency with billing systems, 3E Elite, and Microsoft Excel
• Strong analytical and problem-solving skills
• Excellent communication, organization, and time-management abilities
• Ability to handle confidential information with discretion

Benefits

Salary range: $60,000 to $75,000.

The salary range does not guarantee, obligate, nor set expectations of an applicant’s salary in the event of hire. Actual compensation will depend upon a number of factors, including but not limited to, the candidate’s years of experience, qualifications and skill set.