Bilingual CSR - El Paso

Location: El Paso, TX 79938

About the role

We are seeking a Bilingual Front Desk Associate to serve as the first point of contact for customers and visitors at our El Paso Branch. This role requires strong communication skills in both English and Spanish, excellent customer service, and a high level of attention to detail. The ideal candidate will manage front desk operations, support administrative tasks, and ensure a professional and welcoming experience for all clients.

Responsibilities

• Greet and assist customers, visitors, and vendors in a professional and friendly manner.
• Answer and route incoming calls; respond to inquiries in English and Spanish.
• Manage appointment scheduling and maintain visitor logs.
• Process payments and handle basic cash transactions when required.
• Verify and process customer documentation related to vehicle auctions.

Requirements

• Bilingual in English and Spanish
• Strong customer service and communication skills
• Basic administrative and organizational abilities
• Attention to detail and ability to multitask in a fast-paced environment
• Intermediate-level experience

Pay

$17.00 - $18.00 per hour

Schedule

Monday - Friday, 8:00 AM - 5:00 PM

Benefits

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include:

• Medical, dental, and vision insurance
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short- and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation, or Sick Leave)

Workplace

This is a fully onsite, 4-month Contract-to-Hire position based in El Paso, TX 79938.