French Bilingual CSR
Job Summary
We are seeking a French Bilingual CSR for a temp-to-hire customer service opportunity in the insurance industry. This role is ideal for a customer-focused professional who enjoys helping people, solving problems, and communicating clearly in both French and English.
Key Responsibilities
- Receive inbound customer calls, answer questions, and provide timely problem resolution.
- Make outbound calls to insurance agents and brokers to confirm policy or account-related information.
- Respond to customer correspondence and information requests by email.
- Enter and update information accurately in an insurance-tracking database.
- Build product knowledge to clearly explain product features and service details.
- Complete additional customer support and administrative duties as assigned.
Compensation And Benefits
Salary range: $40,000 to $50,000 per year.
Job type: Temp-to-Hire.
Location: Remote
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities.