Bilingual AP/AR Specialist (Mandarin-English)

Key Responsibilities

• Accounts Payable (AP)
• Process high-volume vendor invoices and ensure proper coding, approval, and entry into the accounting system.
• Review invoices for accuracy, appropriate documentation, and compliance with company policies.
• Prepare and process weekly payment runs including ACH, wire transfers, and checks.
• Reconcile vendor statements and resolve discrepancies in a timely manner.
• Maintain vendor records and assist with onboarding new vendors, including W9 collection.
• Communicate with vendors regarding payment status and account inquiries, including Mandarin-speaking vendors.
• Monitor AP aging reports and ensure timely payments while optimizing cash flow.
• Absorb month-end close activities including accruals and account reconciliations.
• Accounts Receivable (AR)
• Generate and distribute customer invoices accurately and in a timely manner.
• Apply customer payments (ACH, credit card, wire, checks) to the appropriate accounts.
• Monitor AR aging reports and follow up on past-due balances.
• Communicate with customers regarding billing inquiries, discrepancies, and payment status.
• Reconcile customer accounts and resolve billing issues.
• Maintain accurate records of credit memos, adjustments, and refunds.
• Support credit management processes and assist with customer credit reviews.
• Absorb month-end AR reconciliation and reporting.

Additional Duties

• Communicate with overseas teams in Mandarin and English as needed.
• Support financial reporting and audits by preparing documentation and schedules.
• Collaborate with operations, logistics, and sales teams to resolve billing or payment issues.
• Maintain accurate financial records and ensure compliance with accounting policies and procedures.
• Identify opportunities to improve accounting processes and internal controls.
• Perform other accounting and administrative duties as assigned.

Qualifications

• Bachelor’s degree in Accounting, Finance, or related field preferred.
• 3+ years of experience in accounts payable, accounts receivable, or general accounting.
• Fluency in Mandarin and English (spoken and written) required.
• Experience working in high-volume transaction environments such as ecommerce, distribution, or retail preferred.
• Proficiency with accounting software or ERP systems.
• Strong Microsoft Excel skills.
• Excellent attention to detail and organizational skills.
• Strong communication and problem-solving abilities.
• Ability to manage multiple priorities and meet deadlines.