AVP, Patient Access (50% travel)

O.N.E Purpose

Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

Job Responsibilities

• Provides vision, leadership and operational oversight for all Patient Access functions and Senior Access leaders across the organization.
• This position will establish positive, collaborative relationships with operational leaders to fulfill the Ensemble Differences.
• Actively leads and/or participates in modernizing Patient Access.
• Develops and maintains an effective, visible and well-respected leadership team by selecting, evaluating, coaching and managing the performance of qualified professionals.
• Works in a collaborative manner with all managers/team leaders to ensure a successful and compliant revenue cycle process.

Requirements

• Bachelor’s degree preferred, or a combination of education and equivalent work experience.
• 5+ years of Patient Access or Revenue Cycle leadership experience.
• Experience managing multiple health systems preferred.
• Demonstrated experience implementing strategic initiatives including alignment of company goals and vision with operational execution.
• Demonstrated advanced usage of AI, success in translating AI into Business outcomes, and the ability to move teams from experimentation to scale.
• Strong executive presence with the ability to project confidence, credibility and authority; able to remain calm & show decisiveness under pressure.
• Able to effectively lead diverse teams and influence change management.
• Effective communication skills with ability to clearly and succinctly convey information and ideas.

Qualifications

• Strong critical thinking and action planning abilities.
• CRCR certification required within 9 months of employment (Ensemble supported).

Benefits

Join An Award-winning Company
Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution
2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle
2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment
2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance
2020, 2022-2023 Energage Top Workplaces USA
2022-2024 Fortune Media Best Workplaces in Healthcare
2024 Monster Top Workplace for Remote Work
2024 Great Place to Work certified
2023-2024 Innovation

Pay

This position pays between $127,000 - $160,000 based on experience, and is eligible for annual incentives.

Schedule

Travel within assigned market every other week (or more as needed).