Automotive Service Advisor
Don Johnson Auto Group · Hayward, WI · 1 mo ago
On-siteOTHR$65k/yrFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate. Must preserve all substantive info.
Let's parse the posting:
- Title: Don Johnson's Hayward Motors Chevrolet | Hayward, WI (but we don't repeat title)
- Expected annual earnings: $65,000+ | Base pay plus bonuses
- Full-time, on-site | Monday–Friday, 7:00 AM–5:00 PM | Weekends off
- Build a career by earning trust—and earning the sale... (intro)
- What You’ll Gain: bullet list:
- Free college tuition for you and your family members.
- Paid training, mentoring, and ongoing coaching to strengthen your automotive knowledge and sales skills.
- Opportunities for advancement and personal development.
- Health insurance and a 401(k).
- Paid time off, paid holidays, and team member discounts.
- The opportunity: description of role (Automotive Service Advisor)
- You Will: bullet list of duties:
- Welcome guests, listen carefully, and accurately document vehicle concerns.
- Review service history and technician findings to recommend needed maintenance and repairs.
- Explain estimates, priorities, and value; address objections honestly and obtain guest authorization.
- Coordinate with technicians and the parts team, keeping guests informed about progress, timing, and changes.
- Maintain accurate repair orders, explain completed work and charges, and follow up on outstanding needs.
- Our standards: The Don Johnson Way (list of values)
- Do the right thing, always. Recommend work based on actual needs. Explain what is urgent and what can wait. Respect the guest’s decisions and obtain approval before additional work.
- Honor commitments. Be ready to serve at 7:00 AM. Keep your promises, provide updates proactively, and finish what you start.
- Be relentless about improvement. Welcome feedback, learn our processes, and apply your training.
- Deliver results. Take initiative, own mistakes, support your teammates, and stay engaged throughout a busy day.
- You’ll be accountable for service sales, guest satisfaction, accurate documentation, and dependable follow-through.
- This role requires consistent early starts, active selling, and personal responsibility.
- What You Bring:
- Strong communication, organization, attention to detail, and comfort learning software are essential.
- You should enjoy sales conversations, handle competing priorities calmly, and be able to share examples of taking ownership and achieving results.
- Automotive knowledge is preferred; we can train the right person.
- We welcome candidates who can demonstrate sales ability and excellent guest service through experience in automotive or another industry.
- Bring your ambition, integrity, and willingness to learn.
- Apply online at ... (application instruction) - we must remove application instructions.
Also we have Pay: Expected annual earnings: $65,000+ | Base pay plus bonuses. That's pay info. So we need a Pay section.
Schedule: Monday–Friday, 7:00 AM–5:00 PM | Weekends off. Also full-time, on-site. So schedule section.
Benefits: list from What You’ll Gain.
Responsibilities: You Will list.
Requirements/Qualifications/Skills: What You Bring list could be split into Requirements, Qualifications, Skills. But we need to decide based on content. The posting includes "What You Bring" which includes communication, organization, attention to detail, comfort learning software, enjoy sales conversations, handle competing priorities, share examples of taking ownership, automotive knowledge preferred, demonstrate sales ability and excellent guest service through experience, ambition, integrity, willingness to learn. That's a mix of skills, qualifications, requirements. We could put them under Requirements or Skills. Since we have limited sections, we could combine into a single "Requirements" section with list. Or we could split into Skills and Qualifications. The instruction: prefer a few substantive sections over many thin ones. So maybe we have sections: About the role (intro paragraph), Responsibilities, Requirements, Benefits, Pay, Schedule. That's six sections.
We need to ensure we don't create sections with filler like "commensurate with experience". We have actual content.
We must not repeat job title as heading. So we start with maybe
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate. Must preserve all substantive info.
Let's parse the posting:
- Title: Don Johnson's Hayward Motors Chevrolet | Hayward, WI (but we don't repeat title)
- Expected annual earnings: $65,000+ | Base pay plus bonuses
- Full-time, on-site | Monday–Friday, 7:00 AM–5:00 PM | Weekends off
- Build a career by earning trust—and earning the sale... (intro)
- What You’ll Gain: bullet list:
- Free college tuition for you and your family members.
- Paid training, mentoring, and ongoing coaching to strengthen your automotive knowledge and sales skills.
- Opportunities for advancement and personal development.
- Health insurance and a 401(k).
- Paid time off, paid holidays, and team member discounts.
- The opportunity: description of role (Automotive Service Advisor)
- You Will: bullet list of duties:
- Welcome guests, listen carefully, and accurately document vehicle concerns.
- Review service history and technician findings to recommend needed maintenance and repairs.
- Explain estimates, priorities, and value; address objections honestly and obtain guest authorization.
- Coordinate with technicians and the parts team, keeping guests informed about progress, timing, and changes.
- Maintain accurate repair orders, explain completed work and charges, and follow up on outstanding needs.
- Our standards: The Don Johnson Way (list of values)
- Do the right thing, always. Recommend work based on actual needs. Explain what is urgent and what can wait. Respect the guest’s decisions and obtain approval before additional work.
- Honor commitments. Be ready to serve at 7:00 AM. Keep your promises, provide updates proactively, and finish what you start.
- Be relentless about improvement. Welcome feedback, learn our processes, and apply your training.
- Deliver results. Take initiative, own mistakes, support your teammates, and stay engaged throughout a busy day.
- You’ll be accountable for service sales, guest satisfaction, accurate documentation, and dependable follow-through.
- This role requires consistent early starts, active selling, and personal responsibility.
- What You Bring:
- Strong communication, organization, attention to detail, and comfort learning software are essential.
- You should enjoy sales conversations, handle competing priorities calmly, and be able to share examples of taking ownership and achieving results.
- Automotive knowledge is preferred; we can train the right person.
- We welcome candidates who can demonstrate sales ability and excellent guest service through experience in automotive or another industry.
- Bring your ambition, integrity, and willingness to learn.
- Apply online at ... (application instruction) - we must remove application instructions.
Also we have Pay: Expected annual earnings: $65,000+ | Base pay plus bonuses. That's pay info. So we need a Pay section.
Schedule: Monday–Friday, 7:00 AM–5:00 PM | Weekends off. Also full-time, on-site. So schedule section.
Benefits: list from What You’ll Gain.
Responsibilities: You Will list.
Requirements/Qualifications/Skills: What You Bring list could be split into Requirements, Qualifications, Skills. But we need to decide based on content. The posting includes "What You Bring" which includes communication, organization, attention to detail, comfort learning software, enjoy sales conversations, handle competing priorities, share examples of taking ownership, automotive knowledge preferred, demonstrate sales ability and excellent guest service through experience, ambition, integrity, willingness to learn. That's a mix of skills, qualifications, requirements. We could put them under Requirements or Skills. Since we have limited sections, we could combine into a single "Requirements" section with list. Or we could split into Skills and Qualifications. The instruction: prefer a few substantive sections over many thin ones. So maybe we have sections: About the role (intro paragraph), Responsibilities, Requirements, Benefits, Pay, Schedule. That's six sections.
We need to ensure we don't create sections with filler like "commensurate with experience". We have actual content.
We must not repeat job title as heading. So we start with maybe About the role
then a paragraph summarizing intro: "Build a career by earning trust—and earning the sale. You connect with people, ask thoughtful questions, and confidently explain why a recommendation matters. You take pride in delivering results and keeping your word. At Don Johnson's Hayward Motors Chevrolet, those strengths can become a rewarding automotive career—with paid training, free college tuition for you and your family, and opportunities to grow. Join a fifth-generation family business recognized among Automotive News’ Best Dealerships to Work For six years running."
We need to preserve all substantive info; we can include that paragraph.
Then Responsibilities: Responsibilities
- ... each duty.
Then Requirements:
Requirements
- ... each from What You Bring.
Then Benefits:
Benefits
- ... from What You Gain.
Then Pay:
Pay
Expected annual earnings: $65,000+ (base pay plus bonuses).
Then Schedule: Schedule
Full-time, on-site. Monday–Friday, 7:00 AM–5:00 PM. Weekends off.
We should not include application instruction.
Check for any other info: "Our standards: The Don Johnson Way" includes values; could be part of Responsibilities or maybe a separate section like "Company Values". But we have limited sections; we could incorporate into Responsibilities or maybe a separate "Our Standards" but that might be thin. The instruction: prefer a few substantive sections over many thin ones. The standards are substantive but could be included under Responsibilities as part of expectations. However they are more about behavior. Could be a separate section "Our Standards" but that might be okay. But we already have many sections; adding another may be okay if it's substantive. But we need to decide.
We have: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule. That's six. Adding Our Standards would be seven. Might be okay but we prefer few substantive sections. The standards are basically expectations; could be merged into Responsibilities. Let's merge them into Responsibilities as additional bullet points.
Thus Responsibilities bullet list includes both the You Will duties and the standards.
We need to ensure we don't lose any info. Let's list all bullet points:
You Will:
- Welcome guests, listen carefully, and accurately document vehicle concerns.
- Review service history and technician findings to recommend needed maintenance and repairs.
- Explain estimates, priorities, and value; address objections honestly and obtain guest authorization.
- Coordinate with technicians and the parts team, keeping guests informed about progress, timing, and changes.
- Maintain accurate repair orders, explain completed work and charges, and follow up on outstanding needs.
Our standards (The Don Johnson Way):
- Do the right thing, always. Recommend work based on actual needs. Explain what is urgent and what can wait. Respect the guest’s decisions and obtain approval before additional work.
- Honor commitments. Be ready to serve at 7:00 AM. Keep your promises, provide updates proactively, and finish what you start.
- Be relentless about improvement. Welcome feedback, learn our processes, and apply your training.
- Deliver results. Take initiative, own mistakes, support your teammates, and stay engaged throughout a busy day.
- You’ll be accountable for service sales, guest satisfaction, accurate documentation, and dependable follow-through.
- This role requires consistent early starts, active selling, and personal responsibility.
We could combine some of these into bullet points; each sentence could be a bullet.
Now Requirements from What You Bring:
- Strong communication, organization, attention to detail, and comfort learning software are essential.
- You should enjoy sales conversations, handle competing priorities calmly, and be able to share examples of taking ownership and achieving results.
- Automotive knowledge is preferred; we can train the right person.
- We welcome candidates who can demonstrate sales ability and excellent guest service through experience in automotive or another industry.
- Bring your ambition, integrity, and willingness to learn.
We could make each bullet.
Benefits from What You Gain:
- Free college tuition for you and your family members.
- Paid training, mentoring, and ongoing coaching to strengthen your automotive knowledge and sales skills.
- Opportunities for advancement and personal development.
- Health insurance and a 401(k).
- Paid time off, paid holidays, and team member discounts.
Pay: Expected annual earnings: $65,000+ | Base pay plus bonuses.
Schedule: Full-time, on-site | Monday–Friday, 7:00 AM–5:00 PM | Weekends off.
Now we need to output HTML fragment only, no markdown fences.
Let's craft:
About the role
Build a career by earning trust—and earning the sale. You connect with people, ask thoughtful questions, and confidently explain why a recommendation matters. You take pride in delivering results and keeping your word. At Don Johnson's Hayward Motors Chevrolet, those strengths can become a rewarding automotive career—with paid training, free college tuition for you and your family, and opportunities to grow. Join a fifth-generation family business recognized among Automotive News’ Best Dealerships to Work For six years running.
Responsibilities
- Welcome guests, listen carefully, and accurately document vehicle concerns.
- Review service history and technician findings to recommend needed maintenance and repairs.
- Explain estimates, priorities, and value; address objections honestly and obtain guest authorization.
- Coordinate with technicians and the parts team, keeping guests informed about progress, timing, and changes.
- Maintain accurate repair orders, explain completed work and charges, and follow up on outstanding needs.
- Do the right thing, always. Recommend work based on actual needs. Explain what is urgent and what can wait. Respect the guest’s decisions and obtain approval before additional work.
- Honor commitments. Be ready to serve at 7:00 AM. Keep your promises, provide updates proactively, and finish what you start.
- Be relentless about improvement. Welcome feedback, learn our processes, and apply your training.
- Deliver results. Take initiative, own mistakes, support your teammates, and stay engaged throughout a busy day.
- You’ll be accountable for service sales, guest satisfaction, accurate documentation, and dependable follow-through.
- This role requires consistent early starts, active selling, and personal responsibility.
Requirements
- Strong communication, organization, attention to detail, and comfort learning software are essential.
- You should enjoy sales conversations, handle competing priorities calmly, and be able to share examples of taking ownership and achieving results.
- Automotive knowledge is preferred; we can train the right person.
- We welcome candidates who can demonstrate sales ability and excellent guest service through experience in automotive or another industry.
- Bring your ambition, integrity, and willingness to learn.
Benefits
- Free college tuition for you and your family members.
- Paid training, mentoring, and ongoing coaching to strengthen your automotive knowledge and sales skills.
- Opportunities for advancement and personal development.
- Health insurance and a 401(k).
- Paid time off, paid holidays, and team member discounts.
Pay
Expected annual earnings: $65,0
Requirements
- ... each from What You Bring.
Then Benefits:
Benefits
- ... from What You Gain.
Then Pay:
Pay
Expected annual earnings: $65,000+ (base pay plus bonuses).
Then Schedule:Schedule
Full-time, on-site. Monday–Friday, 7:00 AM–5:00 PM. Weekends off.
We should not include application instruction. Check for any other info: "Our standards: The Don Johnson Way" includes values; could be part of Responsibilities or maybe a separate section like "Company Values". But we have limited sections; we could incorporate into Responsibilities or maybe a separate "Our Standards" but that might be thin. The instruction: prefer a few substantive sections over many thin ones. The standards are substantive but could be included under Responsibilities as part of expectations. However they are more about behavior. Could be a separate section "Our Standards" but that might be okay. But we already have many sections; adding another may be okay if it's substantive. But we need to decide. We have: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule. That's six. Adding Our Standards would be seven. Might be okay but we prefer few substantive sections. The standards are basically expectations; could be merged into Responsibilities. Let's merge them into Responsibilities as additional bullet points. Thus Responsibilities bullet list includes both the You Will duties and the standards. We need to ensure we don't lose any info. Let's list all bullet points: You Will: - Welcome guests, listen carefully, and accurately document vehicle concerns. - Review service history and technician findings to recommend needed maintenance and repairs. - Explain estimates, priorities, and value; address objections honestly and obtain guest authorization. - Coordinate with technicians and the parts team, keeping guests informed about progress, timing, and changes. - Maintain accurate repair orders, explain completed work and charges, and follow up on outstanding needs. Our standards (The Don Johnson Way): - Do the right thing, always. Recommend work based on actual needs. Explain what is urgent and what can wait. Respect the guest’s decisions and obtain approval before additional work. - Honor commitments. Be ready to serve at 7:00 AM. Keep your promises, provide updates proactively, and finish what you start. - Be relentless about improvement. Welcome feedback, learn our processes, and apply your training. - Deliver results. Take initiative, own mistakes, support your teammates, and stay engaged throughout a busy day. - You’ll be accountable for service sales, guest satisfaction, accurate documentation, and dependable follow-through. - This role requires consistent early starts, active selling, and personal responsibility. We could combine some of these into bullet points; each sentence could be a bullet. Now Requirements from What You Bring: - Strong communication, organization, attention to detail, and comfort learning software are essential. - You should enjoy sales conversations, handle competing priorities calmly, and be able to share examples of taking ownership and achieving results. - Automotive knowledge is preferred; we can train the right person. - We welcome candidates who can demonstrate sales ability and excellent guest service through experience in automotive or another industry. - Bring your ambition, integrity, and willingness to learn. We could make each bullet. Benefits from What You Gain: - Free college tuition for you and your family members. - Paid training, mentoring, and ongoing coaching to strengthen your automotive knowledge and sales skills. - Opportunities for advancement and personal development. - Health insurance and a 401(k). - Paid time off, paid holidays, and team member discounts. Pay: Expected annual earnings: $65,000+ | Base pay plus bonuses. Schedule: Full-time, on-site | Monday–Friday, 7:00 AM–5:00 PM | Weekends off. Now we need to output HTML fragment only, no markdown fences. Let's craft:About the role
Build a career by earning trust—and earning the sale. You connect with people, ask thoughtful questions, and confidently explain why a recommendation matters. You take pride in delivering results and keeping your word. At Don Johnson's Hayward Motors Chevrolet, those strengths can become a rewarding automotive career—with paid training, free college tuition for you and your family, and opportunities to grow. Join a fifth-generation family business recognized among Automotive News’ Best Dealerships to Work For six years running.
Responsibilities
- Welcome guests, listen carefully, and accurately document vehicle concerns.
- Review service history and technician findings to recommend needed maintenance and repairs.
- Explain estimates, priorities, and value; address objections honestly and obtain guest authorization.
- Coordinate with technicians and the parts team, keeping guests informed about progress, timing, and changes.
- Maintain accurate repair orders, explain completed work and charges, and follow up on outstanding needs.
- Do the right thing, always. Recommend work based on actual needs. Explain what is urgent and what can wait. Respect the guest’s decisions and obtain approval before additional work.
- Honor commitments. Be ready to serve at 7:00 AM. Keep your promises, provide updates proactively, and finish what you start.
- Be relentless about improvement. Welcome feedback, learn our processes, and apply your training.
- Deliver results. Take initiative, own mistakes, support your teammates, and stay engaged throughout a busy day.
- You’ll be accountable for service sales, guest satisfaction, accurate documentation, and dependable follow-through.
- This role requires consistent early starts, active selling, and personal responsibility.
Requirements
- Strong communication, organization, attention to detail, and comfort learning software are essential.
- You should enjoy sales conversations, handle competing priorities calmly, and be able to share examples of taking ownership and achieving results.
- Automotive knowledge is preferred; we can train the right person.
- We welcome candidates who can demonstrate sales ability and excellent guest service through experience in automotive or another industry.
- Bring your ambition, integrity, and willingness to learn.
Benefits
- Free college tuition for you and your family members.
- Paid training, mentoring, and ongoing coaching to strengthen your automotive knowledge and sales skills.
- Opportunities for advancement and personal development.
- Health insurance and a 401(k).
- Paid time off, paid holidays, and team member discounts.
Pay
Expected annual earnings: $65,0
- ... from What You Gain.
Then Pay: