Automotive Service Advisor

About the role

The Sales and Service Advisor is responsible for promoting and selling all products and services, ensuring high-quality customer service and adherence to store standards.

Responsibilities

• Greet customers professionally
• Listen to concerns
• Inspect vehicles
• Recommend appropriate services
• Communicate estimates and updates
• Document recommendations
• Follow up on customer satisfaction

Qualifications

• Valid driver’s license
• Minimum 18 years old
• Prior experience helpful but not required
• Professional appearance
• Ability to work Monday through Saturday

Skills

• Strong communication
• Customer service
• Ability to follow procedures
• Physical capability to stand, bend, lift up to 70 pounds
• Operate in varied environmental conditions

Pay

Salary range of $65,000–$90,000/year plus commissions

Benefits

• Paid time off
• Insurance
• 401(k) match
• Tuition reimbursement
• Employee discounts
• Opportunities for advancement

Working Conditions

Exposure to moderate to loud noises, dust, fumes, and varying temperatures, requiring safety PPE and physical endurance. Reasonable accommodations available for individuals with disabilities.