Associate Property Manager, Multifamily (Floating)

About the Role

Associate Property Managers are responsible for maintaining communities to a market-ready standard, ensuring a high level of service at all times. They build and motivate high-performing teams to maximize property performance while assisting the Regional Property Manager with overall building operations.

Responsibilities

• Oversee all property operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, and expense control.
• Provide superior customer service and communication to residents and prospects to enhance satisfaction, renewals, revenue, reputation, and profitability.
• Complete lease and renewal paperwork to company standards.
• Track and evaluate advertising and client traffic.
• Lead by example, modeling Cushman & Wakefield’s mission to be the best national management company.
• Supervise day-to-day operations of the on-site team, ensuring compliance with company policies and procedures.
• Maintain effective on-site staff through interviewing, hiring, and coaching.
• Maintain resident files in accordance with company standards.
• Resolve resident conflicts promptly to maintain a positive living environment.
• Manage and maintain the community budget and finances.
• Work with leasing staff to meet leasing and marketing goals.
• Determine leasing opportunities for staff and set performance improvement goals.
• Perform any other related duties as assigned.

Requirements

• 3+ years of property management experience.
• 1+ years of management experience.
• Bachelor’s degree preferred; high school diploma, GED, or technical/vocational school required.

Skills

• Effective communication and customer service skills.
• Computer literacy, including Microsoft Office Suite and internet navigation.
• General office, bookkeeping, and sales skills.
• Excellent oral and written communication.

Work Environment

This role operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Regular travel between properties in varying weather conditions is required.

Physical Demands

The role may require standing and walking for extended periods, ascending/descending staircases, ladders, or step stools, and remaining stationary (sit or stand) for 85% of the time. Outdoor travel between buildings in varying weather conditions may also be necessary.

Pay

$34.74 - $40.87 per hour.

Benefits

Eligible employees may enroll in a variety of benefit programs, including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance, and paid/unpaid time away from work.