Assistant Property Manager, Multifamily (Floating)

Floating Assistant Property Manager role supporting the Glen Oaks community in Hayward, CA.

About the role

You will maintain the community to a market-ready standard, deliver high-level resident service, and build and motivate a high-performing on-site team to maximize property performance.

Responsibilities

• Assist the Property Manager with overall operations: maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
• Provide superior customer service and communication to residents and prospects to enhance satisfaction, renewals, revenue, reputation, and profitability.
• Complete lease and renewal paperwork to company standards.
• Track and evaluate advertising and client traffic.
• Maintain and model Cushman & Wakefield’s mission to be the best national management company.
• Oversee day-to-day operations of the on-site team, ensuring compliance with all Cushman & Wakefield policies and procedures.
• Interview, hire, and coach team members as needed.
• Maintain resident files in accordance with company standards.
• Resolve resident conflicts promptly and consistently to maintain a positive living environment.
• Manage and maintain the community budget and finances.
• Work with leasing staff to meet leasing and marketing goals.
• Supervise team operations and performance, including goal-setting and performance improvement.
• Perform other related duties as assigned.

Requirements

• Bachelor’s degree preferred; high school diploma, GED, or technical/vocational school required.
• 3+ years of property management experience.
• 1+ years of management experience.
• Computer literacy, including Microsoft Office Suite and internet navigation.
• General office, bookkeeping, and sales skills.
• Excellent oral and written communication skills.

Work environment

• Professional office setting with standard equipment (computers, phones, photocopiers, filing cabinets, fax machines).
• Regular travel between properties in varying weather conditions.
• Frequent standing, walking, ascending/descending staircases, ladders, or step stools.
• Up to 85% of time spent in a stationary position (sitting or standing).
• Occasional lifting, carrying, pushing, or pulling up to 25 pounds.
• Up to 15% travel may be required, with frequency and duration varying.

Pay

$25.50 – $30.00 per hour, depending on experience, qualifications, geographic location, and other eligibility factors.

Benefits

• Health, vision, and dental insurance.
• Flexible spending accounts and health savings accounts.
• Retirement savings plans.
• Life and disability insurance programs.
• Paid and unpaid time away from work.