Assistant Property Manager (Multifamily)
Responsibilities
- Collects, records, and secures rental payments, preparing and reconciling daily bank deposits with system records
- Enters and maintains accurate financial activity, supporting deposit accounting, month-end close, and reporting requirements
- Generates and distributes operational and financial reports (rent roll, delinquencies, deposits) in a timely manner
- Maintains organized resident files and audits documentation at move-in, move-out, renewal, and notice stages
- Enters activity and ensures completion of required daily, weekly, and monthly operational checklists
- Maintains compliance with Fair Housing laws, company policies, and key control procedures while staying current on regulatory updates
- Conducts move-out inspections, documents damages with photos, and applies appropriate chargebacks
- Assists with inspections of vacant units to ensure readiness for make-ready and identifies needed maintenance or cleaning
- Performs periodic inspections of common areas, identifying and reporting maintenance or safety concerns
- Supports leasing functions including tours, responding to inquiries, and preparing lease agreements
- Provides professional customer service to residents and prospects, resolving concerns and promoting retention through renewal efforts
- Affords support to the Property Manager in daily operations and assumes responsibilities as directed
Requirements
- Ability to read, write, and comprehend the English language
- Mathematical skills in order to calculate pro-rations, bank deposits, reconcile account ledgers, identify and correct prepaid accounts, etc.
- Possesses above-average telephone and communication skills
- Cumbersome ability with personal computer - Microsoft Office and the Internet
- Basic knowledge of office equipment
- Leadership and team building skills
Qualifications
- Bachelor’s degree preferred
- Minimum of 2 years on-site multi-family apartment management experience
Physical Requirements
- Frequent walking, bending, stooping, squatting, kneeling, climbing on stairs, sitting, lifting, and carrying items weighing 20 lbs. or less
- Frequent writing, typing, using finger dexterity, receiving and giving verbal and written communications
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts (FSA)
- Health Savings Accounts (HSA)
- Vacation time
- Sick time
- Holidays
- Paid family caregiver leave
- Mental health and wellness resources
- Life Insurance
- Disability Insurance
- 401(k) with company match
- Tuition assistance
Company Overview
Hillwood, a Perot company, is a premier commercial and residential real estate developer, investor, and advisor of properties throughout North America and Europe. Hillwood was founded in 1988 by Ross Perot, Jr. in association with the Alliance Texas project – an award-winning 27,000-acre master-planned, mixed-use development and global logistics hub. With a diverse portfolio of properties and home to many of the world’s leading companies, Hillwood is committed to bringing long-term value to our customers, partners, and the communities we serve. For more information, please visit www.hillwood.com.
EEO Statement
Hillwood is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law. This job description should not be considered all-inclusive. It is merely a guide of expected duties. The associate understands that the job description is neither complete, nor permanent, and it may be modified at any time. At the request of their supervisor, an associate may be asked to perform additional duties or take additional responsibilities without notice.