Property Manager, Multifamily (Floating)
About the role
Property Managers are responsible for maintaining our communities to a market-ready standard, always ensuring high-level of service. Property Managers are also responsible for motivating high-performing teams to maximize the performance of the property. This role operates in a professional office environment, routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, and regularly requires travel. Physical demands include standing and walking for extended periods, ascending/descending staircases, ladders, or step stools, traveling outside between buildings in varying weather, remaining in a stationary position (sit or stand) for about 85% of the time, operating office machinery, traveling up to 15% of the time, and exerting up to 25 pounds of force occasionally, frequently, or constantly to lift, carry, push, pull, or move objects.
Responsibilities
- Ensuring the smooth running of our community in a fast-paced environment.
- Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
- Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
- Completing lease/renewal paperwork to ensure completion to company standards.
- Tracking and evaluating advertising, and all client traffic.
- Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, to maximize engagement and minimize turnover.
- Driving revenues through thorough understanding and analysis of competition and development of creative marketing programs.
- Leading by example.
- Instilling, maintaining, and modeling C