Assistant Director of Group Sales
Sheraton Hotels & Resorts · Lake Buena Vista, FL · 3 wk ago
On-siteBusiness Development$117k–$152k/yrFull-time
Job Summary
Functions as the assistant sales leader of the property’s group sales effort for specific group business and manages a team of on property group sales associates for a AAAA property. Shares responsibility for achieving group revenue goals and guest and associate satisfaction. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process. Manages the day-to-day leadership oversight of a team of on-property group Senior Sales Executives and administrative associates with a focus on building long-term, value-based customer relationships that enable achievement of the property’s sales objectives.
Core Work Activities
- Manages, directs and assists the on-property Senior Sales Executive to achieve revenue goals for all opportunities.
- Participates on the sales leadership team with Director of Sales and Marketing (DOSM), Director of Group Sales (DOGS) and Revenue teams.
- Achieves group revenue goals by responding to incoming group/catering opportunities for the property that are within the pre-defined peak room parameters.
- Understands the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply and demand etc.) and knows how to sell against them.
- Closes the best opportunities for the property based on market conditions and property needs.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity.
- Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
- Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Participates in and practices daily service basics of the brand.
- Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
- Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process.
Candidate Profile
- Required Education and Experience: 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred 4-year college degree. Demonstrated skills in supervising a team. Group sales experience.