Assistant/Department Manager

About the role

The job involves leading shifts and departments in a fast-paced, energetic environment. The primary responsibility is to ensure that customers receive a fast, accurate, and friendly experience every visit.

Responsibilities

• Lead shifts to maintain high standards of customer service and operational efficiency.
• Manage assigned departments such as Training, Food Safety, and Inventory Management.
• Ensure all service staff are trained in service procedures and that the Front Counter McCafé and Drive-Thru areas are organized for optimal service.
• Oversee the delivery of high-quality food and fast service, ensuring food safety and controlling food costs.
• Hire, train, and schedule staff to meet restaurant sales and profit goals.
• Support new employees by helping them get off to a good start and motivate them throughout their tenure.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting.
• A positive attitude and a passion for working in a fast-paced environment.
• Ability to work flexible hours.
• Must be 18 years or older.

Qualifications

While not specified, candidates should possess strong leadership skills, excellent communication abilities, and the ability to manage multiple tasks effectively.

Skills

• Strong leadership and management skills.
• Excellent customer service orientation.
• Effective time management and organizational skills.
• Ability to handle stress and adapt to fast-paced environments.

Benefits

• Paid vacation after 1 year.
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language.
• Medical, dental, and vision coverage.
• Short- and Long-Term Disability, life, and accident insurance.
• Service awards.
• Employee Resource Connection.
• Adoption Assistance.

Pay

Competitive pay is offered, along with a range of benefits.

Schedule

Flexible scheduling is available to accommodate the fast-paced nature of the job.