Assistant/Department Manager

About the role

The job involves leading shifts and departments in a fast-paced, energetic environment. The primary focus is on ensuring customers receive a fast, accurate, and friendly experience, managing staff effectively, and maintaining high standards of food quality and safety.

Responsibilities

• Lead shifts to ensure a fast, accurate, and friendly customer experience.
• Manage assigned departments such as Training, Food Safety, and Inventory Management.
• Ensure all service staff are trained in service procedures.
• Organize the Front Counter McCafé and Drive-Thru areas for optimal service.
• Make sure the restaurant delivers great quality food and maintains food safety standards.
• Control food costs and train kitchen staff in production procedures.
• Hire, train, and schedule staff to meet sales and profit goals.
• Support new employees and motivate current staff throughout their tenure.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting.
• A positive attitude and ability to work in a fast-paced environment.
• Passion for working in the fast-paced McDonald’s environment.
• Must be 18 years or older to apply.

Qualifications

While not explicitly listed, a strong background in customer service, organizational skills, and the ability to manage multiple tasks efficiently are important qualifications for this role.

Skills

Effective communication, problem-solving, and leadership skills are crucial for success in this position. Proficiency in using technology and software relevant to restaurant management is also beneficial.

Benefits

• Paid vacation after 1 year
• Education through Archways to Opportunity (including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language)
• Medical, dental, and vision coverage
• Short- and Long-Term Disability, life, and accident insurance
• Service awards
• Employee Resource Connection
• Adoption Assistance

Pay

Competitive pay is offered based on experience and qualifications.

Schedule

Flexible scheduling is available to accommodate the fast-paced nature of the job and personal commitments.