Assistant/Department Manager
About the role
The job involves leading shifts and departments in a fast-paced, energetic environment. The role requires managing various aspects of restaurant operations including guest service, kitchen operations, and personnel management.
Responsibilities
- Ensure customers receive a fast, accurate, and friendly experience every visit.
- Manage assigned Systems such as Training, Food Safety, and Inventory Management.
- Set goals, delegate tasks, follow up, and report results to teams and other managers.
- Lead the Guest Service Department to ensure high-quality customer service, sales promotion effectiveness, and staff training.
- Oversee the Kitchen Department to ensure food quality, safety, cost control, and staff training.
- Manage the People Department to hire, train, schedule, and motivate staff to meet sales and profit goals.
Requirements
- Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
- Positive attitude and ability to work in a fast-paced environment.
- Flexible schedule and willingness to work in a dynamic, energetic setting.
- Must be 18 years or older to qualify for the position.
Qualifications
While not explicitly listed, candidates should possess strong leadership skills, excellent communication abilities, and the ability to manage multiple tasks simultaneously.
Skills
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize effectively.
- Knowledge of food service operations and safety standards.
Benefits
- Paid vacation after 1 year.
- Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language.
- Medical, dental, and vision coverage.
- Short- and Long-Term Disability, life, and accident insurance.
- Service awards.
- Employee Resource Connection.
- Adoption Assistance.
This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. By applying for a job at a franchisee-operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.