Department Manager / Assistant Manager (N)

About the role

This job posting is for a management position in a McDonald's restaurant owned and operated by an independent franchisee. The franchisee is a separate company and employer from McDonald’s USA. The franchisee is responsible for employment matters such as hiring, firing, discipline, supervision, staffing, and scheduling.

Responsibilities

• Lead shifts to ensure customers receive a fast, accurate, friendly experience.
• Manage assigned Systems, such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Ensure Crew and Managers deliver a great customer experience.
• Manage Sales Promotions effectively.
• Train Service Staff in service procedures.
• Organize Front Counter McCafé and Drive-Thru areas for optimal service.
• Hire, train, and schedule qualified crew members to meet restaurant sales and profit goals.
• Support Crew in getting off to a good start and recognizing and motivating them throughout their time working there.

Requirements

• Previous managerial experience, preferably within a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedules and a passion for the fast-paced McDonald’s environment.
• Must be 18 years or older to be a manager in corporate-owned McDonald's restaurants.

Qualifications

Competitive hourly wages, paid vacation, health insurance, and tuition assistance up to $3500 are offered. The franchisee is responsible for employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant.

Skills

Strong leadership skills, ability to manage multiple tasks, excellent communication, and a positive attitude are required.

Benefits

• 15-25 days paid vacation
• 10 paid holidays
• Anniversary splash
• 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Pay

Competitive hourly wages are offered based on the franchisee's policies.

Schedule

The schedule for this position is determined by the franchisee and may vary based on operational needs.