Area Manager, Sales Support

About the role

The Area Manager, Sales Support serves as a critical link between factory operations and frontline sales for mining and rotary drilling products and equipment, providing strategic and hands-on support to ensure successful execution of business development plans and customer commitments.

Key responsibilities

• Develop a business development plan with internal stakeholders and drive execution within a matrix organization.
• Collaborate with other departments to align on key business development activities and strategic sales cases.
• Stay attuned to customer needs and feedback, ensuring mining and rotary drilling equipment offerings meet market demands by communicating insights to factory operations.
• Celebrates Monthly Operation Reviews with Sales Areas on pipeline management, active sales cases, equipment demand forecasting, profitability analysis and marketing initiatives.
• Deliver business results according to set targets, with a strong focus on maximizing profitability for each sales case.
• Coordinates tender quotations for the sales area in the region.
• Provides sales administration support, including evaluating sales tools, reviewing contracts, and processing customer orders.
• Provides input into Global Framework agreements, regional contract agreements between end customers and the sales offices in the region, including responsibility for the commercial terms, including equipment price and discount levels, payment terms, product specification and delivery for mining and rotary drilling equipment offering.
• Supports the Sales & Operations Planning (S&OP) process.
• Consolidates mining and drilling machine forecasts from Sales Areas and, with collaboration across departments, turns into a production schedule that aligns with inventory and sales targets.
• Supports frontline sales capability development through coaching on Sandvik Rotary drill and mining products and customer applications.
• Ensures compliance with Environment, Health & Safety standards and promotes a culture of Zero Harm.

Profile

• Bachelor's degree in Business Administration, Mining, Mechanical or Agricultural Engineering.
• Three (3) years of experience as Global Category Manager Service, Sales Support Manager or Back-line Sales Manager in the mining equipment industry.
• The three (3) years of experience must have included functional management and support to frontline sales on key business development activities and strategic sales cases, including the development of commercial proposals and value-selling, for heavy duty surface mining equipment.
• Up to 15% domestic and international travel required.
• May telecommute from home in the Alachua, FL MSA up to one day per week.

Work Location

13500 NW County Road 235 Alachua, Florida 32615

Benefits

• A competitive benefits package of life, health, dental, and disability insurance.
• Paid time off, paid holidays.
• Employee wellness and recreational discounts.
• Tuition reimbursement.
• A generous 401(k)-retirement savings plan.

How to apply

For immediate consideration, apply here referencing job code R0093951.