Application Analyst - Epic Beacon and Research

About the role

The IT Technical Associate (Application Analyst - Epic Beacon and Research) supports and enhances clinical and business software applications, including the electronic health record (EHR).

Responsibilities

• Collaborate with clinical, operational, and business stakeholders, vendor partners, and Information Services teams to ensure healthcare applications, including the EHR, meet organizational needs.
• Support assigned healthcare applications across the full Software Development Life Cycle (SDLC), including requirements gathering, design, configuration/build, testing, training planning and materials, cutover preparation, go-live support, and post-implementation optimization.
• Elicit, analyze, and document clinical and operational workflows, business requirements, goals, and risks to define application requirements and enhancement opportunities.
• Analyze existing business and clinical processes and recommend application-based solutions to improve workflow efficiency, patient safety, productivity, and financial performance.
• Participate in the design, configuration, and implementation of healthcare application solutions, including development of functional designs, build documentation, and related specifications.
• Perform testing of application configurations, modifications, upgrades, and enhancements in accordance with established testing policies and procedures.
• Plan, execute, and validate regular software upgrades, patches, and releases to ensure system stability, functionality, and compliance.
• Communicate application changes, impacts, and planned downtime to stakeholders in a clear and timely manner, and identify opportunities to improve application-related policies, procedures, and work practices.
• Demonstrate working knowledge of clinical and operational data produced by supported applications to assist with troubleshooting, reporting, and workflow design.
• Engage with vendors to analyze solutions, coordinate issue resolution, and support enforcement of vendor service level agreements (SLAs).
• Affirm application configurations and workflows adhere to regulatory, medical, campus, and university standards.
• Provide application support, including participation in a rotating 24/7 on-call support schedule, and complete required training and certifications within established timelines.
• Perform other related duties and participate in special projects as assigned.

Requirements

Minimum Qualifications:

• Bachelor Degree - Computer Science, Engineering, Information Systems Management, related information management field or a clinical area of study.
• Minimum of one (1) year professional level IT experience within Software Solutions which includes demonstrated experience in designing, implementing, maintaining, and managing healthcare information systems (e.g., Epic, PACS, billing, supply chain, utilization review, operating rooms, scheduling, diagnostic imaging, pathology, etc) to effectively apply information technology solutions to improve healthcare operations; ensure effective integration of clinical and revenue cycle systems with other institutional applications.

Qualifications

To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application. Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date.

Benefits

This position is eligible for benefits including Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

Pay

$71,659.00 - 107,489.00 / Annual Salary Final salary offered will be determined by market data, internal equity, candidate experience/qualifications, and budget.

Schedule

Days: M-F; On Call