Ambulatory Services Rep II - Outpatient OBGYN Clinic
Qualifications
H.S. Diploma or GED required
Required 2 years' experience in customer service or 2 years clerical, medical office, or business experience preferably in a Healthcare environment
Job Duties & Responsibilities
- Check-in/Welcome desk, PAR's, Registration
- Ensures that all necessary patient forms are provided and filled out for the clinic visit
- Communicates with patients, staff and providers regarding patient arrivals, delays, and clinic processes
- Aler clinic staff and providers of any changes or discrepancies in patient’s scheduled appointment
- Maintains an organized filing system of current referrals in progress and already appointed
- Reviews new referrals with provider of the day regarding appropriate appointment status
- Calls escort, helps with paperwork as needed
- Performs closing procedures (i.e.- reconciling fee receipts, completing deposit notification forms, reconciling petty cash, balancing the credit card machines, completing batch reports in accordance with department processes)
- Charge Entry, Billing and Reconciliation
- Customer Service and communication
- Flowmaster and Room Management
About Us
Texas Children’s presence in Austin helps support a pediatric population of more than half a million and keeps kids healthy and happy from birth to adulthood. Texas Children’s first health care location in Austin, Texas Children’s Urgent Care West Gate, opened in March 2018, providing high quality pediatric-focused care after hours and on weekends. There are now more than 15 Texas Children’s Pediatric primary care practices in the greater Austin area providing full-service family care including routine childhood immunizations, well visits, and sick care. Our Specialty Care Center in Austin includes a multidisciplinary group of pediatric specialists committed to providing comprehensive care across a wide spectrum of services. Texas Children’s Hospital North Austin, is our new state-of-the-art facility providing world-class pediatric and maternal care to Austin families.