Ambulatory Service Rep II - Outpatient Orthopedic Surgery Clinic
Qualifications
- H.S. Diploma or GED required
- Required 2 years' experience in customer service or 2 years clerical, medical office, or business experience preferably in a Healthcare environment
Job Duties & Responsibilities
- Check-In/Welcome desk, PAR's, Registration
- Ensures that all necessary patient forms are provided and filled out for the clinic visit
- Communicates with patients, staff and providers regarding patient arrivals, delays, and clinic processes
- Alerts clinic staff and providers of any changes or discrepancies in patient’s scheduled appointment
- Maintains an organized filing system of current referrals in progress and already appointed
- Reviews new referrals with provider of the day regarding appropriate appointment status
- Calls escort, helps with paperwork as needed
- Performs closing procedures (i.e.- reconciling fee receipts, completing deposit notification forms, reconciling petty cash, balancing the credit card machines, completing batch reports in accordance with department processes)
- Charge Entry, Billing and Reconciliation
- Customer Service and communication
- Flowmaster and Room Management
About Us
Texas Children’s Hospital West Campus is Houston’s first community hospital designed, built and equipped exclusively for children in one of the city’s most rapidly growing communities in the area from Sugar Land to Bryan-College Station, Texas. Located at I-10 and Barker Cypress, our 515,007-square-foot hospital houses the only 24/7 pediatric emergency room in the Greater West Houston area, four operating rooms, 16-bed pediatric intensive care unit, 46 acute care beds, advanced imaging services including MRI and CT scans, a neurophysiology sleep lab, a pathology lab and a full-scale pharmacy.
To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org/careers for career opportunities.
Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.