Administrative Professional 2 - 20071940

About the role

The Division of Industrial Compliance and its associated boards ensure Ohioans are safe in public buildings such as businesses, educational institutions, and municipal buildings. This includes drafting and applying the Ohio Building Code; conducting appeal hearings; issuing variances to code requirements; licensing commercial contractors; inspecting boilers, elevators, and bedding; and regulating ski tramways. The division also oversees Ohio's minimum wage, prevailing wage, and minor labor law programs.

Responsibilities

• Provide phone, email, mail, and system-based routine and non-routine, direct customer service related to regulatory, permitting, invoicing, inspection, certification, and fiscal and technical issues for internal and external customers.
• Work in an internal database system (AMANDA) in conjunction with an external submission system (IC Portal), process applications under our review purview, and provide customer support related to those reviews ensuring compliance and accuracy.
• Work in cross-functional teams addressing needs of various programmatic areas to ensure legal and administrative requirements are met, and, working with peers and supervisor, correct issues of varying complexity when necessary.
• Assist with special projects as directed.
• Perform other duties as assigned.

Requirements

18 months of experience or 18 months of training in a secretarial/administrative professional field. Alternatively, completion of associate core coursework in secretarial science or business office applications from an accredited career school or community college. Alternatively, 6 months of experience as an Administrative Professional 1, 16871. Equivalent of the Minimum Class Qualifications for Employment noted above.

Job Skills

• Administrative Support/Services
• Organization
• Commerce Agency Contact Name and Information: Michael Doersam, michael.doersam@com.ohio.gov or 614-995-7009
• Unposting Date: July 20, 2026, 11:59:00 PM
• Work Location: Commerce Tussing Road
• Primary Location: United States of America-OHIO-Franklin County-Reynoldsburg
• Compensation: $23.65 per hour
• Schedule: Full-time
• Work Hours: 8:00am - 5:00pm M-F
• Classified Indicator: Classified
• Union: OCSEA
• Technical Skills: Basic Documentation, Customer Research, Clerical & Data Entry, Administrative support/services
• Professional Skills: Attention to Detail, Collaboration, Listening, Verbal Communication, Written Communication, Proofreading

Agency Overview

The Mission of the Ohio Department of Commerce is promoting prosperity by protecting what matters most. As the state’s chief regulator, the Department of Commerce impacts Ohioans every day. We are motivated by our mission to promote prosperity for businesses and licensees by protecting what matters most to the residents of our state. We ensure compliance through proactive outreach, education, and customer-focused service. Commerce is comprised of eight operating divisions and one standalone program that span a variety of industries including real estate, liquor, banking, securities, firefighting, construction and skilled trades, and cannabis. Through exceptional compliance practices and oversight, Commerce has a direct role in protecting Ohioans. Our Guiding Principles: Making An IMPACT For The Customer Inclusive Motivated Proactive Accountable Customer-Focused Teamwork

Benefits

For information on benefits, please click here.