Administrative Associate

Founded in 1910, KONE is a global leader that provides elevators, escalators, and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient, and reliable.

About the role

As our Administrative Associate, you will perform a variety of administrative tasks related to our service branch operations including reporting, scheduling, and onboarding assistance. Your customer service mindset provides an engaging experience with internal and external stakeholders whether it is through phone calls, emails, or face-to-face visits. You will bring 2+ years of relevant office administration expertise and an appetite for learning an exciting and new field.

Responsibilities

• Perform a variety of administrative tasks related to service branch operations, including reporting and scheduling
• Assist with onboarding processes
• Engage with internal and external stakeholders through phone calls, emails, and in-person interactions
• Manage multiple tasks simultaneously in a fast-paced environment
• Collaborate with all levels of the organization to achieve business goals

Requirements

• 2+ years of relevant office administration experience
• Associate’s degree in a related field or an additional 4+ years of experience
• Proficiency with office management tools (e.g., Microsoft Office Suite, SAP, customer relationship management software)
• Strong customer service mindset
• Ability to work in a collaborative and fast-paced environment

About KONE

At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance.

• Collaborative, creative, and supportive work environment
• Passionate about safety, quality, and innovation
• Commitment to the communities where we live and work

Benefits

• Competitive salary
• 401K Employer Match and Non-elective Contribution
• Well-being Program
• Medical, Prescription, Dental, and Vision Insurance
• Digital Health Solutions & Telehealth
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Employee Family Assistance Program (EFAP)
• Family & Medical Leave, Parental Leave, and Leave to Care for a Domestic Partner
• Paid Time Off & Holidays
• Company Paid Life and AD&D Insurance
• Supplemental Life and AD&D Insurance
• Company Paid Short-term and Long-term Disability
• Buy-Up Long-term Disability
• Critical Illness Insurance
• Hospital Indemnity & Accident Insurance
• Identity Theft Protection
• Legal Insurance
• KONE Credit Union
• Tuition Reimbursement
• Commuter Benefits
• Opportunities to learn and grow

Pay

Annual Base Pay Range: $53,400 – $70,140. The compensation package offered will depend on the candidate’s ability to meet the requirements of the role, business strategy needs, and factors unique to each candidate, including skill set, experience, certifications, and location.

Variable Compensation: KONE Annual Bonus plan at 5% Target Incentive based on achievement of company and individual goals.