Administrative Assistant (San Clemente, CA)

About the role

The Administrative Assistant supports the Electric Regional Operations team at a Southern California utility company. This role provides administrative and operational support to the Operations & Engineering (O&E) Supervisor and the broader Electric Regional Operations team.

Responsibilities

• Manage and maintain the Electric Troubleshooter schedule, coordinating daily staffing assignments and adjusting coverage to support workload prioritization and operational needs.
• Track, document, and process customer and third-party damage reports, ensuring records are accurate, complete, and followed up on in a timely manner.
• Support the assignment and coordination of pre-arranged customer request jobs, monitoring workflow status to help the team meet service commitments.
• Maintain tracking of AED inspections and related compliance requirements, keeping records current and ensuring any follow-up actions are completed.
• Provide administrative support for safety meetings, including taking notes, distributing meeting minutes, and tracking action items through to completion.
• Aid with a range of administrative follow-up requests, data entry, reporting, communications, and records management activities that support departmental objectives.
• Perform additional administrative and operational duties as assigned to support the overall effectiveness of the Electric Regional Operations organization.

Requirements

• A High School Diploma or equivalent required.
• A Bachelor's Degree or equivalent experience required.
• 8+ years of experience providing administrative support to a department or individual, or an equivalent combination of education and experience.

Skills

• Ability to coordinate and manage complex, multi-person work schedules.
• Strong record-keeping habits, with accurate, audit-ready documentation.
• Sharp attention to detail when processing damage reports and work requests.
• Proactive follow-up skills to keep requests moving toward timely resolution.
• Comfort working cross-functionally with supervisors, field personnel, and engineers.