Administrative Assistant I

About the role

Aqua, an Essential Utilities company, is seeking an Administrative Assistant based in Sharon, PA. This position works under the direction of the assigned Field Supervisor and oversees and manages administrative workflows in various departments.

Responsibilities

• Perform a variety of administrative activities for various departments, using multiple applications and software programs.
• Organize and maintain departmental files & records, including project records.
• Complete monthly credit card statements for employees.
• Compile departmental budgetary data to prepare reports (both standard and special/custom).
• Compile lost water reports.
• Prepare and process monthly invoices as well as operational and compliance reports.
• Ask supervisors if invoices are approved for payment.
• Generate Purchase Orders [P.O.'s] by utilizing our SAP system.
• POs are used for construction and engineering contracts.
• Cook up the processing of all departmental invoices and then submit them to our internal Accounts Payable [A/P] team.
• Cook up the processing of all departmental invoices and then submit them to our internal Accounts Payable [A/P] team.
• Cook up the processing of all departmental invoices and then submit them to our internal Accounts Payable [A/P] team.
• Cook up the processing of all departmental invoices and then submit them to our internal Accounts Payable [A/P] team.
• Coordinate the service/work orders with field employees.
• Track inventory using our SAP system.
• Submittal of compliance related data and materials.
• Use work orders to track number of valves exercised, meters replaced, hydrants inspected, main breaks completed.
• Serve as Telephone Operator / Receptionist for inbound calls at the Sharon office: this involves answering phone calls and answering the door for small deliveries.
• Provide accurate information and help resolve issues/complaints from contractors, public officials, customers, and other callers.
• Provide miscellaneous clerical support: coordinating mail delivery, preparation of correspondence, etc.
• Assisting customers with billing and service-related questions.
• Maintain confidentiality in all aspects of customer and employee information.

Qualifications

• A High School Diploma (or GED); completion of college coursework is a plus.
• At least 2 years of professional experience working with administrative functions.
• Knowledge, Skills, And Abilities: Technical aptitude with proficiency in Microsoft Office software programs (Email, Word, Excel, PowerPoint); experience working with SAP software is a plus!
• Excellent written & verbal communications skills.
• Strong customer service skills.
• Ability to work well under pressure.
• Ability to work on multiple projects simultaneously and adapt to changing priorities in a fast-paced environment.
• A Team Player demeanor with the ability to work effectively and multi-task in a team-fostered environment.

Benefits

Aqua, an Essential Utilities company, is an Equal Opportunity / Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law. Aqua is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (1-877-271-9012).