Administrative Assistant

About the role

ZS is a management consulting and technology firm focused on improving life and how we live it. We transform ideas into impact by bringing together data, science, technology, and human ingenuity to deliver better outcomes for patients, caregivers, and consumers worldwide. As an Administrative Assistant, you will increase productivity of consulting professionals by handling administrative tasks including calendar coordination, compliant expense processing, meeting support, document preparation, and front desk backup. The role operates within defined procedures and centralized tools to improve efficiency, consistency, and service delivery.

Responsibilities

• Prepare domestic and international travel logistics, including itineraries and visa coordination.
• Provide scheduling support to multiple individuals, including appointment, calendar, and meeting management.
• Process expense reports in compliance with current firm policies and compliance guidelines.
• Partner with workplace experience on meeting logistics for internal and external meetings and activities, including venue booking, catering arrangements, setup, and hotel accommodations.
• Assist in scheduling and coordinating meetings, which may include preparing agendas, taking minutes, and distributing meeting materials.
• Prepare and organize documents for client proposals and presentations, including contract tracking, printing, and meeting support materials.
• Help maintain client relationship databases and organizational charts with up-to-date contact information.
• Address routine problems and troubleshoot with internal and external stakeholders.
• Help organize and maintain filing systems.
• Assist onboarding of new team members, including welcoming new joiners, providing client system access, directing access to compliance training, and related support.
• Provide back-up support as needed.
• Complete administrative processes and assist with special projects as requested.
• Understand and work within firm policies and guidelines and communicate updates to stakeholders.
• Utilize all available resources, including AI-enabled tools, to create efficiencies.
• Participate in group learning and developmental opportunities.

Requirements

• High school diploma required; undergraduate degree preferred.
• Two to three years of prior relevant experience as an Administrative or Executive Assistant, preferably in a professional services environment.
• Computer fluency with Microsoft Office (Word, PowerPoint, Excel, Outlook); SAP, Concur, or other expense reporting programs desirable; comfort leveraging AI-enabled tools to create efficiencies.
• Strong oral and written communication skills.
• Professional appearance and demeanor with the ability to exercise good judgment and discretion.
• Attention to detail, dependability, and punctuality.
• Proactive self-starter with the ability to manage routine tasks, follow defined procedures, and meet deadlines.
• Experience working both independently and with a team in a demanding environment.
• Fluency in English.
• Client-first mentality.

Schedule

Hours are 8am–5pm with a hybrid in-office schedule of 3 days a week in person and 2 days working from home.

Benefits

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well-being, financial future, time away, and professional development. Benefits include:

• Cross-functional skills development and custom learning pathways.
• Milestone training programs aligned to career progression opportunities.
• Internal mobility paths that empower growth via s-curves, individual contribution, and role expansions.
• Robust skills-building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture.

For details on total rewards in the United States, visit ZS US office locations.

Work Authorization

This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.