Administrative Assistant

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business.

About the role

The Administrative Assistant performs administrative support functions and operations for several consulting professionals within our New York office.

Responsibilities

• Increase productivity of consulting professionals by handling administrative tasks (such as travel arrangements, expense reporting, calendar management, interacting with vendors and clients, email correspondence, etc.)
• Support preparation and quality review of client deliverables, including formatting, proofing, and coordination of updates to presentations, reports, and supporting documentation
• Form partnerships with stakeholders to proactively address expected needs
• Address problems and troubleshoot with internal and external stakeholders
• Mentor and train new hires and junior members of the team and contribute to knowledge sharing and local learning initiatives
• Contribute to firm service initiatives within local office
• Assist delivery teams with client communications and documentation, including organizing correspondence, tracking requests, and maintaining shared project files
• Support client onboarding to platforms and tools, including account setup, access provisioning, initial training, and first-use troubleshooting
• Provide scheduling support to multiple individuals (appointment, calendar and meeting management)
• Lead and drive internal initiatives
• Prepare and organize documents for client proposals and presentations as needed (contract tracking, printing, organizing and archiving meetings / support materials)
• Coordinate internal and external meetings/activities (e.g. facility reservation and set-up, hotel accommodations, catering, etc.)
• Prepare domestic and international travel logistics (itineraries, visas, etc.)
• Complete administrative processes (e.g. expense reports)
• Handle special projects with demanding deadlines
• Front desk reception back-up (answering phones, greeting visitors, handling deliveries)

Requirements

• High school diploma required; post-secondary education or Associate’s/Bachelor’s degree preferred
• At least three years of relevant work experience as an Administrative/Executive Assistant, preferably in a professional services environment
• Computer fluency with MS Office (Word, PowerPoint, Excel and Outlook) required; SAP, Chrome River, or other expense reporting programs desirable, as well as competent leveraging of AI tools
• Strong oral and written communication skills
• Professional appearance and demeanor with ability to exercise good judgment and discretion
• Attention to detail, dependability/punctuality
• Proactive self-starter with ability to manage a wide variety of tasks and meet deadlines
• Experience working both independently and with a team in a demanding environment
• Fluency in English
• Client-first mentality

How you’ll grow

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Benefits

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well-being, financial future, time away, and professional development. With robust skills-building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in United States, visit ZS US office locations.

Schedule

Hours are 8:00am - 5:00pm.

Hybrid working model

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel

Travel is a requirement at ZS for client-facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.