Jobs · Customer Service · Ohio

Administrative Assistant

Total Quality Logistics · Cincinnati, OH · 1 wk ago
Customer ServiceFull-time

About the role

As an Administrative Assistant at TQL, you will directly support a senior leader, ensuring their day-to-day operations run efficiently and effectively. This role requires a highly organized, proactive professional who can anticipate needs, manage competing priorities, and operate with a high level of discretion. You’ll play a key role in keeping business initiatives moving forward by managing schedules, coordinating communication, and supporting administrative and operational needs in a fast-paced environment.

Responsibilities

  • Manage a complex, fast-moving calendar, including scheduling meetings, while helping prioritize requests and protect leader focus time
  • Coordinate meetings, ensuring all logistics and agendas are prepared in advance
  • Prepare, edit, and format correspondence, presentations, with a high level of accuracy and professionalism
  • Track priorities, deadlines, follow-ups, and next steps to ensure key deliverables are executed on time
  • Support ongoing projects and initiatives by coordinating with cross-functional teams and helping connect the right stakeholders, resources, and information
  • Provide flexible support across multiple leaders or departments during peak periods, coverage gaps, or shifting business priorities
  • Maintain organized systems for files, documents, and communications
  • Handle sensitive and confidential information with professionalism, discretion, and sound judgment
  • Provide occasional logistical support related to scheduling and coordination outside of standard business activities

Requirements

  • 1+ year of administrative, office support, or supporting multiple stakeholders
  • Strong proficiency in Microsoft Office (Outlook, Excel, Word, Teams, PowerPoint)
  • Highly organized with the ability to manage multiple priorities in a fast-paced environment
  • Strong communication skills and a proactive, solutions-oriented mindset
  • Ability to anticipate needs, adapt quickly to changing priorities, and make sound decisions with limited direction
  • High attention to detail with strong proofreading capabilities
  • Demonstrated professionalism, discretion, and sound judgment
  • Ability to build trust with leaders and teams quickly

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1, etc.) will not be considered.

Benefits

  • Competitive compensation and bonus opportunity
  • Comprehensive benefits package:
    • Health, dental, and vision coverage
    • 401(k) with company match
    • Employee perks including discounts, financial wellness planning, tuition reimbursement, and more
  • Work for a rapidly growing, multi-billion-dollar company
  • Certified Great Place to Work with 900+ lifetime workplace award wins

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