Administrative Assistant

Responsibilities

• Perform accurate data entry in the CRM and Banner Student Information System for Enrollment Services.
• Promote data integrity.
• Provide quality customer service to students, faculty, and staff via phone or walk-ins.
• Provide data and administrative support for the Dean of Enrollment Services and/or the Assistant Director of Enrollment Service Operations.

Requirements

• A high school diploma and work experience directly related to the area of employment. A bachelor's degree may be substituted for the related work experience.
• One extended or "late" shift per work week is required.
• Occasional college-wide functions require additional hours (e.g., graduation).
• Some lifting is required.

Qualifications

• Knowledge of regulations, policies, and procedures relevant to the college.
• Experience and proficiency with all Microsoft software, including loading programs and troubleshooting minor problems.
• Knowledge of grammatical rules and clerical formats.
• Knowledge of behavioral characteristics of the physically or mentally challenged.
• Ability to deal effectively with the public in handling inquiries and communicating information.
• Effective communication skills.
• Ability to work independently and operate as an effective team member.
• Excellent customer service skills.