Administrative Assistant

About Us

Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Our manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 250 brands and over 39,000 SKUs.

Sustainability Commitment

The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.

Responsibilities

Office Admin Responsibilities (65%)

• Support bookkeeping procedures for the company, data entry, and other various tasks needed.
• Manage incoming and outgoing correspondence, including emails, faxes, mail and packages.
• Take and deliver messages.
• Answer phone calls, transferring callers as appropriate.
• Greet customers and visitors to the office, ensuring guests are comfortable and connected with the right office personnel.
• Escort vendors through office and plant as needed.
• Monitor inventory for office and break room supplies as necessary to avoid interruptions in standard front office procedures.
• File and organize records, invoices, and other important documentation.
• Submit work orders and schedule repairs for general office space and equipment.
• Coordinate activities throughout the company to ensure efficiency and maintain compliance with company policy.
• Create and update databases and records for financial information, personnel and other data as needed.
• Submit reports and prepare proposals and presentations as needed.
• Assist colleagues whenever there is an opportunity to do so.

Backup Shipping Responsibilities (10%)

• Examine daily outgoing shipment documentation to ensure inventory is available for shipments.
• Acknowledge and appropriately greet and direct drivers to correct dock door in a timely manner.
• Receive and process paperwork from drivers in a courte and professional manner.
• Communicate with Logistics team/carriers to determine all orders will be picked up/delivered by 4pm.
• Prepare outbound shipping documents as well as respond to inquiries for sales orders.
• Prepare and print bills of lading and maintain documentation of goods shipped and received.
• Process customer orders via computer input.
• Complete daily truck logs.
• Create UPS/FEDEX shipments as needed.

HR Responsibilities (25%)

• Maintain personnel files.
• Assist with recruiting.
• Assist with tracking and maintaining attendance records.
• Participate in company events and fundraisers.
• Maintain a clean and safe work area.
• Perform other duties as assigned.

Requirements

• High School diploma or equivalent.
• Basic knowledge of Microsoft Word and Excel.
• Strong written and verbal communication skills.
• Excellent organizational and time management skills.
• Great customer service and interpersonal skills.
• Friendly, service-oriented personality.
• Keen attention to detail.
• Problem-solving and basic troubleshooting skills.
• Comfortable in a fast-paced environment.
• Flexibility and the ability to prioritize new tasks as they come in.
• Outstanding abilities to communicate in person, in writing and over the phone.
• Familiarity with common procedures and basic accounting principles used in the office.
• Ability to work diplomatically and civilly with all team members.
• Satisfactorily complete training courses as determined by management.

Benefits

What You'll Get From Us

• Comprehensive and competitive benefits including medical, dental and vision insurance.
• A variety of well-being resources focused on mental, physical and financial health.
• Community engagement through our Focused Giving Program, prioritizing support for organizations whose missions promote sustainability initiatives or address food and hunger needs.
• Opportunities for advancement through skills development, advanced education programs, and training and development courses available through MyLearning.
• Support for formal education through the Tuition Reimbursement Program (Non-Union).

Pay

Starting rate of $17.84 - $29.73 per hour.

Schedule

7am - 3pm, Monday - Friday.