Administrative Assistant
FASTSIGNS of Eugene is a tight-knit, locally owned team of 20. We serve customers in Eugene and Bend, sell and install nationwide, and have earned multiple awards—2019 National Rookie Center of the Year, 2020 Pinnacle Club for Sales Growth, and CEO’s Circle member every year since 2022 (top 25 out of over 700 centers).
About the role
This entry-level role is designed for someone early in their career—recent grads or those one to two years into their first job who are ready to step into a real career. No industry experience is required. You’ll start by mastering office fundamentals: answering phones, greeting walk-ins, managing project software, tracking orders, and handling shipping/receiving. As you prove yourself, you’ll grow into a Customer Service Rep / Inside Sales role—quoting projects, managing client accounts, and driving revenue.
We provide thorough training through FASTSIGNS International University and hands-on experience alongside our sales staff, project managers, general manager, and owner. Every type of business uses signs and graphics—this role opens doors to opportunities you haven’t even noticed yet.
Responsibilities
- First point of contact for walk-in, phone, and email customers
- Learn and manage our project/order tracking software
- Maintain accurate records, reporting, and KPI tracking
- Support the sales, design, and production/install teams
- Manage shipping, receiving, and order queues
- Keep our store email organized and responsive
Requirements
- Highly organized, detail-oriented, and dependable
- Fast learner who juggles priorities without dropping the ball
- Comfortable communicating in person, on the phone, and in writing
- Driven to grow—this is a launching pad, not a dead end
- Positive attitude and strong work ethic
Benefits
- Employer pays 50% of Health and Dental insurance
- 401(k) retirement plan with company match
- Generous Paid Time Off (PTO)
- 6 paid holidays
Pay
$20.00 - $23.00 per hour
Schedule
Monday–Friday, standard business hours