Administrative Assistant

About the role

HOAMCO is seeking a detail-oriented Administrative Assistant to provide administrative support for our Show Low, Arizona office. This position requires an individual who excels at customer service, organization, and the ability to prioritize tasks in a fast-paced environment while handling interruptions as part of the routine and maintaining professionalism. The ideal candidate will possess strong communication skills, critical thinking abilities, and a commitment to delivering exceptional service to homeowners, board members, and managers. This is a full-time, onsite position.

Qualifications

• Excellent verbal and written communication skills
• Strong customer service orientation
• Previous Homeowners Association (HOA) experience a plus
• Ability to prioritize workload and manage tasks in a fast-paced environment
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook
• Strong organizational and administrative skills
• Handle a broad range of administrative duties autonomously
• Critical thinking and problem-solving skills
• Professional demeanor with attention to detail and commitment to accuracy

Responsibilities

• Provide administrative support for community managers and other office support staff
• Utilize Microsoft Word, Excel, Outlook, and other software applications to complete projects and assignments
• Compile Monthly Management Reports, as well as board packets and supporting documentation for community managers
• Address incoming telephone calls while managing ongoing projects and assignments
• Deliver exceptional customer service to homeowners, board members, and vendors
• Create and distribute professional, polished written communications
• Process and manage all design review submittals under the guidance of the community managers
• Assist with special projects and perform additional duties as assigned

Benefits

• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance

Most importantly, a caring team who is dedicated to your success!