Accounts Receivable Supervisor

Welcome to Love’s! The Credit Services department is seeking an experienced Accounts Receivable (AR) Supervisor to lead enterprise-wide card AR and reconciliation operations across all Love’s business lines.

About the Role

This role ensures the accurate, timely processing and validation of a wide range of payment types, including credit and debit cards, fleet cards, prepaid, mobile, and cardless tenders. The supervisor will drive strategic process improvements, foster cross-functional collaboration, and ensure regulatory and internal compliance to minimize payment-related risk and protect financial integrity. This position also supports the merchandise rebate function by ensuring accurate recognition, invoicing, and timely clearing of settled funds.

Responsibilities

• Leadership & Team Management
  • Lead, mentor, and develop the Card AR and Reconciliation teams to achieve operational excellence.
  • Set team goals, track progress, and provide continuous feedback and training.
• Strategic Payment Partnerships and Leadership
  • Establish, maintain, and help manage partnerships with payment processors, technology providers, and brands.
  • Serve as the established point of contact for all reconciliation, validation, and adjustment inquiries affecting Love’s receivable position.
  • Ensure reconciliation priorities align with business needs, limiting payment liabilities.
  • Engage as a Payments representative on various enterprise-wide projects.
• Accounts Receivable Card Processing
  • Oversee processing, posting, and reconciliation of all card payment transactions, ensuring timely and accurate reporting.
  • Manage reconciliation and AR reporting for all card transactions, including credit/fleet cards, checks, refunds, chargebacks, and adjustments.
  • Collaborate with internal teams to ensure processing setups for payment initiatives across all brands and verticals.
  • Work closely with accounting and finance teams to ensure accuracy in month-end and year-end AR balances.
• Card Reconciliation
  • Oversee transactional card reconciliation across all Love’s verticals, including Retail, QSR, Hospitality, RV, Maintenance, and Alternative Energy.
  • Reconcile all card types, including Consumer Credit/Debit, Prepaid, Fleet Cards, Fleet Checks, Cardless, and mobile-initiated transactions.
  • Conduct periodic reviews to ensure accurate coding, adjustments, and integration of business process changes into reconciliation.
• Merchandising Rebate Accounting
  • Oversee tracking, recording, and reconciliation of merchandising rebates to ensure accurate financial statement reflection.
  • Work with merchandising teams to ensure timely collection and accounting of rebates, resolving discrepancies and ensuring vendor agreement compliance.
• Process Improvement
  • Identify and implement opportunities to streamline card AR, reconciliation, and rebate accounting processes.
  • Collaborate with IT teams to enhance system functionality and support automation initiatives for transaction processing efficiency.
  • Continuously analyze metrics to identify trends and implement improvements.
• Data Analysis & Reporting
  • Generate reports on card AR, reconciliation, and rebate accounting activity to inform strategic decisions.
  • Create and manage extracts feeding downstream processes for collections, recoveries, and adjustments across all payment modalities.
  • Track and report on KPIs, using data to make informed recommendations for process and team improvement.
  • Maintain organized documentation to support compliance, audit, and performance reviews.
• Perform other assigned duties as needed.

Requirements

• Bachelor’s degree in accounting, finance, analytics, or related discipline required.
• CPA preferred.
• 3–5 years of related experience.
• Supervisory experience preferred.
• Experience in card reconciliation.
• Experience in the consumer card processing industry preferred.

Skills

• Hard Skills: Knowledge of Microsoft Office; in-depth knowledge of consumer card acceptance, processing, and settlement; ability to analyze large volumes of complex transactions.
• Soft Skills: Excellent verbal and written communication skills.

Physical Demands

• Requires prolonged sitting, some bending, and stooping.
• Occasional lifting up to 25 pounds.
• Manual dexterity sufficient to operate a computer keyboard and calculator.
• Requires normal range of hearing and vision.

About Love’s

Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business, along with products and services that provide value for professional drivers, fleets, the traveling public, RVers, alternative energy, and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.