Accounts Receivable Specialist – Collections

Responsibilities

• Monitor accounts receivable balances and maintain accurate aging reports.
• Identify overdue accounts and prioritize collection activities.
• Follow up consistently with customers regarding outstanding invoices.
• Communicate with customers by phone and email to discuss overdue payments and payment arrangements.
• Research and resolve billing discrepancies, short payments, and account issues.
• Process incoming payments and apply them accurately to the appropriate accounts.
• Reconcile the accounts receivable ledger to ensure payments and balances are properly recorded.
• Maintain detailed records of collection efforts, customer communications, and payment commitments.
• Partner with internal teams to resolve billing and payment-related concerns.
• Prepare monthly reports regarding accounts receivable status, collection activity, overdue balances, and key performance metrics.
• Support cash flow objectives by helping improve collection timelines and reduce outstanding receivables.

Requirements

• Associate or bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred.
• Minimum of two years of experience in accounts receivable, collections, billing, or a related financial position.
• Strong understanding of accounts receivable processes, aging reports, payment application, and account reconciliation.
• Excellent verbal and written communication skills.
• Strong customer service, negotiation, and problem-solving abilities.
• High level of accuracy and attention to detail.
• Ability to manage multiple accounts, deadlines, and priorities.
• Proficiency with Microsoft Excel and accounting or financial management systems.
• Preferred background: Law Firm or professional services.

Pay

Annual salary range of $70,000 to $85,000.

Benefits

• 401(k) plan
• Profit-sharing opportunities
• Comprehensive employee benefits