Accounts Receivable Collections Specialist

Responsibilities

• Contact clients via telephone and email to inquire about the status of outstanding A/R to include duplicate payments and skipped invoices for payment.
• Collaborate with project manager/s and others in the client services team to resolve issues causing payment delay of A/R.
• Research misapplied or unapplied client payments.
• Record comments regarding the status of outstanding balances within the A/R system.
• Generate monthly aging reports for use during monthly A/R status meetings.
• Generate and distribute monthly statements of payment reminders to clients.
• Generate and distribute collection letters to clients as requested by project manager/s.
• Respond to client request for copies of open invoices, W-9 forms, and other documentation.
• Maintain organized files and proper documentation for internal and audit inquiries.

Requirements

• Experience in a collection’s role or a similar position.
• Able to work independently and demonstrate strong self-motivation and accountability.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Excel (Advanced Level is required).
• Minimum 3 years of related experience.
• College degree or college credits in finance/accounting.

Benefits

• Medical, Dental, Vision, Life, AD&D, Disability and other voluntary benefits.
• Flexible Spending Accounts for Medical & Childcare.
• Paid Time Off, Family Leave for New Parents, Volunteer Time.
• Tuition Reimbursement.
• Commuter Transit (where available).
• 401k retirement savings with Company matching on employee contributions and/or qualified student loan repayments.
• Fitness Reimbursement.
• And other various wellness, diversity/inclusion and employee resource programs and initiatives.

About the role

The Accounts Receivable Collections Specialist contributes to the Client Services Group by following up on outstanding project receivables, interacting internally with project managers, and communicating externally with clients. The role involves using the Dynamics 365 Finance and Operations system to achieve accurate and timely work that establishes a center of excellence within the Client Services Group. Thornton Tomasetti is committed to developing its team's skills and knowledge of accounts receivables in the engineering industry.

Qualifications

Individuals seeking employment at Thornton Tomasetti are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.