Accounts Payable/Accounts Receivable Specialist

About the Opportunity

The Accounts Payable/Accounts Receivable Specialist manages supplier and customer account inquiries, researches discrepancies, and maintains accurate financial records. This role supports efficient accounting operations by ensuring timely and accurate processing of invoices, payments, reconciliations, and account activity while maintaining strong internal controls and compliance.

Responsibilities

• Respond to inquiries from suppliers, customers, properties, and internal stakeholders with timely and effective service.
• Research and resolve supplier claims, invoice discrepancies, payment questions, and billing issues.
• Review invoices and related transactions for proper handling, coding, and compliance with company policies.
• Reconcile supplier statements and assigned account activity and collaborate with relevant parties to resolve discrepancies.
• Monitor and resolve aged receivable-not-invoiced items, pending receipts, invoice exceptions, and aging balances.
• Assist with auditing invoice batches, supplier accounts, payment applications, and transaction data before processing.
• Match and apply property direct debit payments and support cash application and billing activities.
• Follow up on overdue receivables and unresolved balances, including collection communications when assigned.
• Perform invoice, account, and system maintenance within ERP and procure-to-pay systems.
• Support data entry, reporting, queue management, and transaction reviews across accounting operations.
• Collaborate with Finance, Procurement, Vendor Maintenance, Treasury, and AP/AR teams to resolve issues.
• Maintain compliance with company policies, internal controls, SOX requirements, and applicable regulations.
• Protect confidential information in all departmental and company matters.
• Support special projects, process documentation, system testing, and reporting initiatives as needed.

Requirements

• Must be at least 21 years old.
• Associate degree in Accounting, Finance, Business, or a related field preferred, or equivalent experience.
• Minimum of 2 years of experience in accounts payable, accounts receivable, accounting operations, shared services, or a related field.
• Experience with multi-unit organizations, shared services, high-volume AP/AR operations, or corporate accounting support preferred.
• Familiarity with Coupa, Oracle, or similar ERP and procure-to-pay systems preferred.
• Intermediate Microsoft Excel skills, including filtering, sorting, formulas, lookups, pivot tables, and data analysis preferred.
• Proficiency with Microsoft Outlook, Word, and other Microsoft applications.
• Strong problem-solving and analytical skills with the ability to communicate resolution steps clearly.
• Excellent attention to detail when reviewing invoices, accounts, payments, and system data.
• Strong verbal and written communication skills.
• Ability to work independently in a remote environment and exercise sound judgment.
• Strong organizational skills with the ability to manage multiple tasks, deadlines, and stakeholder requests.
• Ability to interpret instructions and maintain compliance with financial controls and procedures.
• Effective relationship-building and communication skills across all levels of the organization.