Account Manager-New Automotive Customers 73655
ZF LIFETEC · Pleasanton, CA · 2 wk ago
On-siteSalesFull-time
Your Tasks
- Customer RFQ / GDPEP 1-2:
- Check and specify RFQ requirements/project goals for NAC customers,
- Involve, coordinate, and drive internal stakeholders,
- Challenge internal stakeholder towards technical, economic, and quality requirements, create best technical and economic conditions,
- Define actions within framework of specified standards and guidelines,
- Drive and present all aspects of GDPEP 1-2 (approval to quote, quote release approval),
- Preparing offer and/or be co-partner in offer process,
- Clarify any discrepancies and work out resolutions together with KAM/BAM team.
- Sales Project Team Member :
- Bring in commercial view, targets, and tasks,
- Drive change management, check and evaluate costs and present, if necessary, in CQA meetings,
- Track compliance with the goals (quality, costs, and deadlines), if necessary. Suggest and initiate corrective measures, pro-active coordination,
- Monitor success and report on the status of the project and account.
- Face of company/voice of customer, lead communication of customer feedback internally to drive organization and vice versa as face of company to the customer.
- Administration (focus NA):
- Track product CV and related POs in association with KAM/ BAM Team. Process POs in the ZF LIFETEC system,
- Maintain order tracker with PO status, approve, track, and ensure goods receipt closure for order shipments,
- Work as liaison between NAC customers and KAM/BAM Team, Engineering and Program Management to communicate issues with on-time deliveries, prototype purchase orders and other discrepancies,
- Record, track and determine quarterly raw material inflation, support KAM/BAM Team with Claim Recovery,
- Work with Finance and Accounts Receivable (A/R) departments to resolve invoice and payment issues.
Your Profile
- Bachelor’s degree required, preferably in Business or related discipline.
- Requires minimum 6 years of progressive experience in business with at least 4 year direct sales experience.
- Experience negotiating CapEX, Tooling and Product pricing
- Experience in working in a global, cross-functional organizational structure. Proactive cooperation to work with a wide variety of functions/individuals within and across the organization at all levels; internally and externally.
- Ability to juggle competing demands and adapt to different situations. Must be able to perform under stressful conditions and meet immediate or short-lead time deadlines.
- Think strategically and consider the long-term view.
- Be able to work in a high dynamic organization and to work under pressure. Team player as part of a global sales team.
- Strong in MS Office (Excel/PowerPoint/Word).
- Solid leadership, analytical, project management, facilitation, and problem-solving skills.
- Winning mentality and persuasion skills as well as a high level of integrity and professionalism.
- Energetic, responsive team player who is keen to take initiatives.
- Proactive, organized, and accuracy with attention to detail.
- Professional communications skills both verbally and in writing with mandatory fluency in English required.
- Domestic/International travel required on an as needed basis. Frequent travel required to support customer.