Account Executive - Install Base

About the Company

Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains and supporting the people who manage them. Our powerful, AI-infused platform provides full transparency and visibility across end-to-end supply chains, enabling customers to make faster, better decisions. Trusted by renowned global brands, we help provide the agility and predictability needed to navigate today’s volatility and disruption. With more than 40,000 users in over 100 countries, we are expanding our team as we continue to innovate and revolutionize supply chain management.

Founded in 1984 with a team of three engineers, Kinaxis has grown into a global organization with over 2,000 employees, six global offices, and a best-in-class headquarters in Ottawa, Canada. We are winners of several Top Employer awards globally and are proud to work with our customers and employees to solve some of the biggest challenges facing supply chains today.

Location

This is a remote position. You can work from home and be located anywhere in the United States.

About the Team

As part of continued growth, Kinaxis is expanding its North American presence, offering a unique combination of opportunities within a growing business alongside the benefits of an established client base, a top-quartile product portfolio, and the resources to execute its growth strategy. Retention of existing accounts is key to ongoing growth and reputation. High-profile accounts serve as compelling advocates for our solutions, while the loss of an account can damage our industry reputation. The role of the Key Account Manager is critical in maintaining and maximizing the value of these customer relationships post-implementation.

Responsibilities

• Lead efforts for identifying opportunities and growing revenue in existing accounts.
• Work with Kinaxis senior management to develop account strategies and engagements to drive pipeline growth and close deals within agreed timelines.
• Establish and maintain high-level, executive relationships with key accounts, focusing on strategic relationships (direct and reseller).
• Qualify prospects according to Kinaxis’ capabilities and applicability.
• Provide accurate sales forecasts and relevant reporting based on realistic close timelines.
• Communicate product improvements and recommendations that originate in the field.

Requirements

• 8+ years’ experience in selling strategic, enterprise-level mission-critical solutions (SCM, ERP, BI).
• Highly credible with the ability to demonstrate understanding of client operations and strategies, linking them to relevant solutions and high-value propositions beyond just technology.
• Team player who can help ensure delivery of client sales propositions.
• Sales experience in High Tech Electronics, Industrial, Pharmaceutical, Automotive, and similar manufacturing-oriented industries, with the ability to lead sales for a particular industry vertical.
• Degree qualified; industry and SCM/SCP experience preferred.
• Proven track record of achieving or exceeding consulting or sales quotas in new or emerging markets with leading "Best of Breed" technologies.
• Experience working in different North American markets and geographies on complex deals.
• Ability to strategically engage with executive-level decision-makers and develop joint growth strategies.
• Ability to sell to multiple constituencies within an organization (Manufacturing Operations, Demand Management, Finance, IT).
• Consultative, value-proposition/business-case-driven sales methodology experience.
• Articulate, persuasive, and passionate communicator with excellent presentation skills.
• Ability to work and act independently and proactively.
• Willingness to travel as required.

Why Join Kinaxis

• Senior Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of our work in everyday life—stocked store shelves, available medications, and more.
• Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Customers include Lockheed Martin, Unilever, P&G, ExxonMobil, Cisco, and more.
• Social Responsibility: Our Diversity, Equity, and Inclusion Committee influences hiring practices, talent assessment, and training materials. We provide mandatory training on unconscious bias and inclusion fundamentals. Sustainability is central to our mission, and we are committed to a long-term net-zero operations strategy. We support community involvement and causes where we can make the most impact.

Benefits

• Flexible vacation and Kinaxis Days (company-wide days off).
• Flexible work options.
• Physical and mental well-being programs.
• Regularly scheduled virtual fitness classes.
• Mentorship programs, training, and career development.
• Recognition programs and referral rewards.
• Hackathons.