ABA Staffing Coordinator/Recruiter (Greensboro, NC)

About the role

ABA is seeking a motivated and organized Recruiter/Staffing Specialist to join our growing team! This is a full-time in-office position based in Greensboro, NC, focused on sourcing, screening, and hiring quality candidates to support our expanding ABA services team. The Recruiter also plays a critical role in ensuring clients receive consistent, high-quality services by matching behavior technicians with client needs. The ideal candidate is proactive, professional, highly organized, and thrives in a fast-paced environment. ABA experience preferred.

Responsibilities

• Coordinate staffing for new client cases by matching Registered Behavior Technicians (RBTs) with clients based on location, availability, experience, and clinical needs.
• Maintain clinician and RBT schedules to maximize service coverage and minimize gaps in care.
• Monitor staffing needs daily and proactively identify solutions for open cases.
• Collaborate closely with Intake, Recruitment, Authorizations, Clinical Leadership, and Operations to ensure timely client onboarding and staffing.
• Ensure services begin as quickly as possible following authorization.
• Monitor staff availability, schedule conflicts while maintaining appropriate client coverage.
• Assist with reassigning cases when staff become unavailable or leave the organization.
• Document all staffing activities accurately within company systems.
• Maintain current knowledge of each provider's availability, certifications, credentials, and service areas.
• Build positive relationships with staff while providing exceptional customer service.
• Escalate complex staffing concerns or barriers to leadership in a timely manner.
• Participate in department meetings and contribute ideas to improve staffing efficiency and client satisfaction.
• Assist with operational duties as assigned.
• Support RBT/BCBA recruitment (sourcing, interviewing, offering).

Requirements

• Associate's or Bachelor's degree preferred.
• Minimum of 2 years of recruitment experience required.
• Minimum of 2 years of scheduling, staffing, healthcare coordination, or administrative experience a bonus.

Skills