ADA Coordinator

Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets customers to their destinations on time–and we're looking to hire talented folks with a commitment to excellence to make it all possible.

Roles & Responsibilities

• Analyzes, evaluates and tracks employees requesting ADA from submission through case closeout
• Receives and processes all ADA requests for review in accordance with SOP
• Reviews ADA requests for completeness prior to forwarding for medical necessity determination
• Communicates with treating provider(s) regarding requests for medical information
• Communicates with requesting employees as necessary
• Works under the direction of and in assistance to the licensed clinical evaluator
• Maintains accurate case tracking and diary system to ensure adherence to applicable deadlines
• Maintains efficient ADA filing system of all cases
• Acts as a primary point of contact for internal and external customers regarding policy and procedures
• Stays abreast of, understands and disseminates industry standards, regulations, guidelines and developments
• Participate in interactive process committee meetings as requested
• Other duties as assigned

Education, Experience And Qualifications

• High School Diploma required
• College Degree strongly desired
• Prior experience with ADA laws, rights, regulations and guidelines preferred
• Experience communicating directly with patients, providers and office staff required
• Experience handling confidential health information required

Knowledge And Skills

• Knowledge of medical terminology – strongly preferred
• Proficient use of computers and software – specifically Microsoft Office Suite required
• Strong interpersonal communication skills – must be able to interact effectively with internal and external customers
• Excellent organization, administrative and multi-tasking skills
• Excellent written and oral communication skills
• Able to work independently and prioritize work accordingly
• Strong attention to detail

Working Environment

• General office environment
• Physical Demands: Sitting at desk 80%-90%; Standing, stooping, bending, lifting, carrying 10%-20%

Benefits

• Comprehensive Family Health Insurance – Medical, Prescription, Dental, Vision
• Flexible Spending Account
• Life Insurance
• Paid Leave
• Tuition Assistance
• Pre-Tax Commuter Benefits Plan
• Retirement Plans:
  • 401(a) - Retirement plan with a 6% employer contribution
  • 401(k) - Retirement saving plan with up to an 3% company match
  • 457(b) - Deferred Savings Plan