Coordinator, ADA

Applicants must be authorized to work in the United States. All employees are expected to maintain a permanent residence within the State of Utah as a condition of employment. New employees must provide a valid Utah residential address within 30 days of their start date. Job Summary At Salt Lake Community College, we believe our people make us great. Within our People and Workplace Culture team, this position will work report to the Director of Employee Relations and Title IX/EEO and will closely with employees and supervisors regarding ADA accommodations, EEO, Title IX, and Employee Relations concerns. Under minimal supervision, utilize professional judgement to determine outcomes for complex, high-risk, and high-liability ADA employee case outcomes. Collaborate with legal counsel and risk management on complex, high-risk, and high-liability ADA cases. Consult with and advise supervisors and employees on cases specifically involving ADA. This position will navigate complex ADA and accommodation situations while considering both the human element and the framework and standards of operation within the law. Coordinate the formal termination grievance process for non-union employees. Monitor compliance and employment law changes on a regular basis and update practices and policy accordingly. This is a case management and coordination role, not an investigative or adjudicative one. Formal investigation and determination of Title IX, EEO, and Employee Relations complaints remain the responsibility of the Title IX/EEO Manager and/or designated investigators. Essential Duties & Responsibilities Essential Duties & Responsibilities & Knowledge Skills & Abilities Advisory and Case Management Serves as primary resource for ADA accommodation inquiriesReviews requests, engages in the interactive process, and determines eligibility and outcomesGuides supervisors and employees through complex accommodation situationsMaintains ongoing communication with stakeholders throughout the accommodation processCoordinates accommodation implementation and follow-up to confirm effectivenessCollaborates with legal counsel and risk management on complex or high-liability casesInterprets federal and state ADA regulations and institutional policyMonitors regulatory updates and recommends policy or process changesMaintains confidential accommodation files and case documentation in compliance with legal requirementsTracks requests, determinations, and outcomes using systems and reporting toolsPrepares reports and metrics related to accommodation activityProvides training and consultation to supervisors and staff on ADA and the interactive processDevelops resources and materials to increase institutional understanding of ADA processes Documentation, Tracking & Reporting Maintains confidential case files across ADA, intake, and grievance functions in compliance with legal requirementsPrepares reports and metrics related to ADA, EEO/Title IX intake, and grievance activity Grievance Coordination Coordinates the formal grievance process for employeesSchedules hearings, tracks procedural timelines, and maintains grievance case filesAttend hearings to support logistics and documentation Training & Consultation Provides training and consultation to supervisors and staff regarding ADA, the interactive process, and EEO/Title IX reporting channelsDevelops resources and materials to increase institutional understanding of ADA and reporting processes Other Duties As Assigned Knowledge, Skills & Abilities Knowledge of the Americans with Disabilities Act (ADA), including the interactive process and reasonable accommodation standardsWorking knowledge of FMLA and other leave programs as they intersect with ADA accommodations (leave administration itself sits with the Benefits team)Knowledge of Title IX, Title VII, and EEO complaint processes and applicable timelinesKnowledge of HIPAA and confidentiality requirements related to medical and sensitive personnel informationAbility to identify when a report falls outside intake scope (e.g., disability-related complaints) and route appropriately without independently engagingAbility to coordinate formal grievance processes with attention to procedural compliance and confidentialityStrong judgment and discretion in handling highly sensitive, confidential informationAbility to distinguish intake/triage and coordination responsibilities from investigative or adjudicative functionsEffective, empathetic communication and active listening skillsAbility to navigate complex interpersonal situations while applying legal and policy frameworksStrong organizational and case-tracking skills across multiple case typesAbility to communicate effectively with a broad range of people with a variety of abilities and backgrounds, to maintain good working relationships across the College.Ability to work with all groups from a variety of academic, socioeconomic, cultural, and ethnic backgrounds, and with community college students, faculty, and staff, including those with disabilities. Minimum Qualifications Bachelor's degree in Human Resources or related field.Two (2) to five (5) years of full-time experience in Human Resources focused on Benefits and ADA/FML Leave. Education and relevant experience may be substituted when the minimum qualification does not require a specific degree, license, certification, accreditation standard, or other requirement for which substitution would be inappropriate. Trade off 1:1 full-time experience/education requirement. Part-time experience can be considered on a prorated basis (Trade off 2:1). Preferred Qualifications Master's degree in Human Resources or related fieldADA/accommodations experience in a higher education settingTitle IX or EEO investigator trainingHR certification (SHRM-CP/SCP, PHR/SPHR) SLCC Information Salt Lake Community College is Utah’s largest open-access college in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah’s fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students’ lives to strengthen its surrounding communities. SLCC employees work at 8 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment. Salt Lake Community College seeks and values contributions from each community member and welcomes new perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation occurs when we can collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving students and being a model for inclusive and transformative education. Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law. SLCC is a participating employer with Utah Retirement Systems (“URS”). In addition to URS, SLCC offers several other retirement account options. This position is subject to a successful completion of a criminal background check.