Yacht Entertainment Director (Shipboard)
Four Seasons · Miami, FL · 3 days ago
On-siteCustomer ServiceFull-time
About the role
The Shipboard Yacht Entertainment Director is responsible for crafting and executing world-class entertainment and recreation programs. This leadership role involves mentoring a diverse team, driving innovation, and ensuring every onboard experience surpasses guest expectations while upholding the Four Seasons brand.
Key Responsibilities
- Entertainment Leadership & Vision:
- Direct and inspire a team of entertainers, activity staff, Kids For All Seasons staff and marina personnel as well as guest entertainers and speakers.
- Conceptualize, plan, and execute a diverse range of entertainment, including live music, themed events, and enrichment programs.
- Drive innovation and continuously enhance the guest entertainment experience.
- Operational Excellence:
- Oversee the execution of all onboard entertainment and recreation programs.
- Collaborate and communicate voyage reports with shipboard and shoreside leadership to optimize offerings.
- Manage departmental budgets, inventory, and technical resources.
- Adapt programs to changing conditions (e.g., weather).
- Oversee Marina operations and Kids For All Seasons programs through the Assistant Yacht Director.
- Contribute to the creation and decoration of themed parties and events, and actively participate in holiday event planning.
- Guest Engagement & Brand Ambassadorship:
- Cultivate meaningful relationships with guests, acting as a visible host.
- Serve as a passionate ambassador for the Four Seasons brand.
- Provide voyage based entertainment ratings reports to the shoreside director of Entertainment & Recreation.
- Team Development & Management:
- Mentor and develop team members, fostering a collaborative environment.
- Promote open communication and professional growth.
- Compliance & Safety:
- Ensure adherence to industry standards, health, safety, and sanitation regulations.
- Maintain compliance with Four Seasons Yachts' safety and security policies.
- Ensure all personnel under supervision are familiar with relevant safety and environmental policies, including IPM programs.
- Follow and execute Hotel Policies as outlined in the Hotel SOP.
Required
- Minimum 5 years of senior-level experience in luxury hospitality or cruise line entertainment management.
- Proven ability to lead and develop high-performing entertainment teams with a focus on fostering a collaborative and high-performing environment.
- Exceptional hosting and interpersonal skills, coupled with a confident and charismatic stage presence, capable of engaging upscale and demanding clientele.
- Strong understanding of entertainment and enrichment programs, including technical requirements, with the ability to create and execute engaging onboard activities.
- Excellent communication and public speaking skills, enabling effective interaction with guests, ship personnel, and shore-side teams.
- Demonstrated ability to adapt quickly and effectively to changing circumstances, including schedule adjustments and operational needs.
- Fluent in written and spoken English, with additional fluency in Spanish, German, or French highly valued.
What We Offer
- Competitive Salary, wages, and a comprehensive benefits package.
- Excellent Training and Development opportunities.
- Complimentary Employee Meals while onboard.
Schedule & Hours
Willingness to live and work onboard the Yacht for extended periods, with travel to various international destinations. Must be able to work for 3 months on schedule.
Benefits
- Equal Opportunity, Affirmative Action employer.