Xfinity Field Sales Professional - Augusta, GA

Core Responsibilities

• Demonstrates an advanced knowledge of Comcast products, promoting and selling offerings to include video, high-speed Internet, voice and XFINITY Home.
• Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing and campaigns.
• Evaluates individual customers' existing and potential product needs and makes recommendations.
• Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers.
• Evaluates competitive offers and frames response to show the benefits of Comcast.
• Creates and executes turf management plans without assistance, utilizes experience-based sales technique, operates independently.
• Shows confidence in selling ability.
• Displays competent time management and organizational skills.
• Mets and exceeds sales goals as established by local market.
• Independently establishes and organizes daily sales activities.
• Generates business through established and approved methods of lead generation.
• Implements effective sales closing techniques to ensure product installation goal is achieved.
• Demonstrates a consistent record of success in residential canvassing sales environment with emphasis on business to consumer sales.
• Possesses thorough and advanced understanding of video, high-speed internet, voice and XFINITY Home.
• Possesses effective communication, organizational and people skills, as well as strong customer service skills.
• Illustrates strong technical capability (computer knowledge, billing system, databases).
• Must meet the physical requirements of the job including, but not limited to, the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions.

Qualifications

• Employees At All Levels Are Expected To Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Be proactive in identifying and resolving issues.

Skills

• Workplace Organization
• Persuasion
• Adaptability
• Self Motivation
• Critical Thinking Problem Solving
• Resilience
• Communication
• Professional Integrity

Benefits

• Base Pay: $41,488.00
• Total Target Compensation (Base Pay plus Targeted Commission): $81,238.00
• Compass believes that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life.