Workplace Mental Health Consultant (Part Time)

About the role

Spring Health is a global mental health company dedicated to eliminating barriers to mental health. We offer a comprehensive AI-native platform for personalized support, reaching over 170 million people worldwide. As a Workplace Mental Health Consultant, you will work closely with Citi's onsite team to enhance employee wellbeing and workplace effectiveness.

Responsibilities

• Provide consultation and support to managers, people teams, and members enhancing employee wellbeing and workplace effectiveness
• Collaborate with a clinical team to discuss best practices and navigate complex organizational cases
• Engage in regular team touchpoints to build a professional community and collective expertise
• Assess for risk and manage organizational crises by providing in-the-moment support, triage, and safety planning
• Offer strategic consultations to people leaders and human resources partners to enhance employee wellbeing and workplace effectiveness
• Develop an expert-level understanding of the internal benefit ecosystem to provide seamless resource navigation and referrals for members
• Build trusting relationships with local stakeholders to execute tailored mental health action plans for your specific site
• Coordinate and deliver critical incident response support and tailored mental health training sessions
• Maintain accurate and timely clinical documentation while following all policies regarding confidentiality and ethical standards
• Identify and resolve barriers to care to ensure a frictionless experience for all members
• Participate in regular case reviews and internal clinical meetings to ensure a unified approach to care delivery
• Communicate regularly with local points of contact to identify and escalate site needs to the broader clinical leadership team

Requirements

• An unrestricted license to practice psychotherapy in KY and OH (Psychologist, LCSW, LMFT, LPC, LMHC, etc.)
• A minimum of 3 years of post-graduate experience with at least 1 year experience as an independently licensed clinician
• Training and experience in delivering management consultation, critical incident response, and training presentations
• Strong technology proficiency and telehealth competency, with experience using Zendesk, Slack, Google Suite products, and related platforms
• Training and experience in evidence-based modalities of care, including short-term, solution-focused therapy
• Comfortable with providing safety planning and intervention during situations where a client might present with higher risks
• Able to maintain a strong onsite presence and accessibility to reduce stigma and encourage early help-seeking behavior
• Confidently support managers overseeing teams with practical guidance on morale, burnout, and performance-related stress
• Recognize and address compassion fatigue, secondary trauma, and emotional exhaustion common in high-demand, customer-facing roles
• Provide de-escalation support during high-stress incidents and deliver stabilization guidance during peak demand periods

Qualifications

• Commitment to high quality documentation of service delivery that is completed in a timely manner
• Ability to work independently and collaborate with a team
• Experience with de-escalation support during high-stress incidents and stabilization guidance during peak demand periods

Skills

• Strong communication skills
• Ability to work independently and collaboratively
• Experience with de-escalation support during high-stress incidents and stabilization guidance during peak demand periods

Benefits

• Flexible schedule with remote work options
• Competitive pay range of $70-91 per hour
• Comprehensive benefits package

Pay

The target hourly range for this role is $70-91. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations.

Schedule

Workplace Mental Health Consultant positions are available for remote work with a flexible schedule, serving Citi in Florence, KY on Tuesdays and Thursdays from 10:00 AM – 4:30 PM.