Workplace Experience Receptionist

This role is part of the Workplace Experience function, responsible for providing world-class customer service to clients and visitors of a designated building.

Responsibilities

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols.
• Schedule and prepare meeting and conference rooms, including room setup, placing catering orders, and securing technological equipment.
• Request building and housekeeping services as needed.
• Perform general clerical duties including distributing office faxes and packages and ordering office supplies.
• Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed.
• Arrange hospitality services for guests such as transportation, tickets, and reservations.
• Use existing procedures to solve straightforward problems with limited discretion.
• Deliver output by following defined procedures and processes under close supervision.

Requirements

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook, etc.).
• Strong organizational skills with an inquisitive mindset.
• Basic math skills, including calculating percentages, discounts, and markups.
• Must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Pay

The minimum salary for this position is $57,000 annually (or $27.40 per hour) and the maximum salary is $60,320 annually (or $29.00 per hour). The compensation offered will depend on the candidate’s skills, qualifications, and experience.