EXPERIENCED FRONT DESK RECEPTIONIST

Woodrome Medical PA is a trusted healthcare provider serving the Livingston, TX community with compassionate, personalized medical care. Our patients rely on us for quality service and a warm, welcoming experience from the moment they walk through the door.

About the Role

We are looking for an experienced Front Desk Receptionist to be the welcoming face of our practice in Livingston, TX. This is a vital role where your organizational skills and patient-first attitude will help keep our clinic running smoothly every day. If you thrive in a fast-paced medical environment and love making patients feel at ease, we want to hear from you!

Responsibilities

• Greet and check in patients in a professional, friendly manner
• Schedule, confirm, and manage patient appointments using practice management software
• Answer and route incoming phone calls, take messages, and respond to inquiries
• Verify patient insurance eligibility and collect co-pays at time of service
• Maintain accurate patient records and update demographic and insurance information in EMR
• Coordinate referrals, prior authorizations, and communication between patients and clinical staff
• Manage front desk workflow to ensure efficient patient flow throughout the day

Requirements

• Minimum 2+ years of front desk or medical receptionist experience required
• Familiarity with EMR/EHR systems and medical scheduling software
• Knowledge of medical insurance verification and billing procedures
• Strong communication and interpersonal skills with a patient-centered approach
• Ability to multitask and stay organized in a busy clinical environment
• Professional, dependable, and detail-oriented work ethic
• High school diploma or equivalent required; medical office certification a plus

Benefits

• 401(k)
• Employee discounts
• Paid time off