Front Desk Receptionist

Want to learn more about this role and Jobot Consulting? Click our Jobot Consulting logo and follow our LinkedIn page! Job details: We are looking for talented, highly motivated individuals with a natural desire to support the meaningful work of community oncologists and the patients they serve. This Jobot Consulting Job is hosted by: Stephen Williams Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume. Salary: $21 - $23 per hour A bit about us: We are a leading oncology practice in the Southern California, dedicated to providing exceptional care to every patient who walks through our doors. We offer individualized treatment plans built on the latest proven advances in cancer care, delivered with deliberation and compassion. We educate and support patients and their families at every step, and we tailor each patient's care to their condition, age, and other important factors. Through participation in clinical research, encouragement of early-detection screenings, and innovative treatment options, we remain at the forefront of cancer care as part of a respected national oncology network. Why join us? We are looking for talented, highly motivated individuals with a natural desire to support the meaningful work of community oncologists and the patients they serve. Job Details Job Title: Front Desk Receptionist Location: Fountain Valley (on-site; travel to satellite clinics as needed) Employment Type: Full time Base Salary Range: $21.00 to $23.00 per hour (exact compensation may vary based on skills, education, certifications, experience, and location) Position Summary The Front Desk Receptionist greets patients, answers telephone calls, gathers and enters patient data, collects payments, schedules visits, obtains records, and handles a variety of administrative tasks. This role supports the front office and is the first point of contact between the patient and the practice. Essential Functions This reflects management's definition of essential functions and does not restrict the tasks that may be assigned. Duties may be assigned or reassigned at any time, with reasonable accommodations. Daily Review and triage the scheduleCollect and enter patient demographic information in the EHR/practice management system when changedProcess new patient packetsVerify for each patient daily: insurance, home address, phone number, emergency contact, preferred pharmacy and practice pharmacy, advance directives (dated current year), and most recent insurance card scanReview the co-pay sheet and collect required payments throughout the dayPrepare patient identification wristbandsWarmly greet patients, check them in, and room them appropriatelyAnswer phones, check voicemails, and monitor text messagesMonitor all communication channels: group and task inboxes, patient portal messages, email, Microsoft Teams, website inquiries, faxes, and othersHelp coordinate patient care by contacting specialists, imaging centers, and external facilities, and document accuratelySchedule, reschedule, and cancel visits; call back patients who miss appointments and attempt to reschedule cancellations and no-shows the same dayAssist with patient forms (disability, FMLA, etc.)Keep your station clean and ensure no protected health information is left outUpdate and move Saturday ordersPrepare charts, including labs and medical recordsLog out of all systems and computers before the end of shift Weekly Prepare mail and co-pays for pick-up, if applicable Ongoing Complete assigned training on time Key Competencies Strong verbal and written communication skillsAbility to establish and maintain effective working relationshipsExceptional assessment, critical thinking, and customer service skillsEmotional stability to cope with human suffering, emergencies, and other stressesAbility to seek out resources independently and work collaboratively Education and Experience High school diploma or equivalentCurrent CPR certificationBasic computer knowledgePrevious oncology/hematology experience (preferred) Additional Requirements Able to sit or stand for long periods, with occasional walkingAble to work in a fast-paced environmentAble to travel to satellite clinics when necessaryWilling and able to lift up to 25 pounds Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy Want to learn more about this role and Jobot Consulting? Click our Jobot Consulting logo and follow our LinkedIn page!