Front Desk Receptionist
Flexzo Ai · Queens County, NY · 2 mo ago
Administrative$18–$20/hrFull-time
Responsibilities
- Greet and welcome guests as soon as they arrive at the office
- Answer high volume incoming phone calls and direct them to the appropriate person
- Provide basic and accurate information in-person and via phone/email
- Schedule appointments
- Update insurance information in EHR
- Maintain HIPAA office standards and procedures per health care regulation state and federal regulations
- Cookordinate with other offices to ensure that patients receive the best patient care and staff assistance
- Maintain office inventory as needed
- Maintain office work flow to reduce delays
- Announce any delays to patients waiting to be seen
- Maintain office safety per state and federal regulations
- Perform other related duties as assigned by supervisor or manager
Requirements
- Minimum of one year experience in a medical office
- Experience with EMR, EHR, Microsoft Office, Teams, eligibility, referrals, data entry
- Knowledge of medical terminology and HIPAA compliance
- Attention to detail
- Reliable and punctual
- Able to work in a fast-paced environment with heavy phone volume
Education
- High school diploma or equivalent
Job Type
- Full-time
Benefits
- Employee discount
- Free parking
- Paid sick time
- Paid time off