Front Desk Receptionist

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Answer high volume incoming phone calls and direct them to the appropriate person
• Provide basic and accurate information in-person and via phone/email
• Schedule appointments
• Update insurance information in EHR
• Maintain HIPAA office standards and procedures per health care regulation state and federal regulations
• Cookordinate with other offices to ensure that patients receive the best patient care and staff assistance
• Maintain office inventory as needed
• Maintain office work flow to reduce delays
• Announce any delays to patients waiting to be seen
• Maintain office safety per state and federal regulations
• Perform other related duties as assigned by supervisor or manager

Requirements

• Minimum of one year experience in a medical office
• Experience with EMR, EHR, Microsoft Office, Teams, eligibility, referrals, data entry
• Knowledge of medical terminology and HIPAA compliance
• Attention to detail
• Reliable and punctual
• Able to work in a fast-paced environment with heavy phone volume

Education

• High school diploma or equivalent

Job Type

• Full-time

Benefits

• Employee discount
• Free parking
• Paid sick time
• Paid time off