Workplace Experience Receptionist

Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high level of downstream accountability, resulting in an agile and efficient service delivery. In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.

About the Role

As a CBRE Workplace Experience Receptionist, you will deliver exceptional workplace experience and hospitality services to building occupants. This role is part of the Workplace Experience function, responsible for creating and maintaining exceptional workplace environments and hospitality services for clients.

Responsibilities

• Serve as the first point of contact, greeting visitors and providing a welcoming workplace experience.
• Manage the reception desk including answering calls, directing inquiries, and managing visitor registration.
• Coordinate meeting room bookings and provide support for internal and external events.
• Maintain the reception area and common spaces to a high standard of presentation.
• Process deliveries, manage incoming mail, and coordinate messenger services.
• Provide administrative support to the workplace experience team.
• Follow basic work routines and standards in application of work.
• Use existing procedures to solve straightforward problems; has limited opportunity to exercise discretion.
• Impact through clearly defined duties, with methods and tasks described in detail.
• Use communication skills to exchange straightforward information.

Requirements

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (e.g., Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.
• Basic math skills, including calculating simple figures such as percentages, discounts, and markups.

About CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service, and excellence — and we value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential.