Workplace Experience Coordinator onsite in Cambridge, MA

As a Workplace Experience Coordinator, you'll deliver a world-class customer service experience to employees and guests of a designated building in Cambridge, MA. This is a fully onsite role, Monday through Friday.

Responsibilities

• Serve as the first point of contact for all individuals entering the facility, greeting them with a friendly and welcoming demeanor.
• Issue visitor and parking passes while following security protocols.
• Answer telephones professionally to create a memorable first impression.
• Create presentations and speak to various-sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of requestors.
• Manage janitorial or maintenance work orders as needed.
• Coordinate and execute workplace services, including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers, providing solutions in a professional, customer service-driven manner.
• Organize and manage on-site events, including securing event space, set up and tear down, and delivery of supplies.
• Follow property-specific security and emergency procedures, notifying appropriate parties to ensure safety.
• Coordinate with vendors supplying services or goods to the workplace.
• Explain detailed or complicated information within the team.
• Follow specific directions provided by the manager.

Requirements

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards.
• Ability to lift up to 50 lbs.
• Flexibility to work some overtime as needed.
• Strong communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook, etc.).
• Strong organizational skills with an inquisitive mindset.
• Must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

About CBRE

When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on shared values — respect, integrity, service, and excellence — and we value the varied perspectives, backgrounds, and skills of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential.

Pay

The compensation range for this role is approximately $50,000–$60,000 annual base salary, based on experience. The compensation offered to a successful candidate will depend on skills, qualifications, and experience.